Seasonal Process Assistant

Amazon

Stockton, CA

JOB DETAILS
SKILLS
Business Operations, Coaching, Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, DNA, Federal Laws and Regulations, Housekeeping/Cleaning, Organizational Skills, Performance Analysis, Standard Operating Procedures (SOP), State Laws and Regulations
LOCATION
Stockton, CA
POSTED
1 day ago

Description

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovationand creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex, technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for a Seasonal Process Assistant.

Key job responsibilities

Key job responsibilities

The Seasonal Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Seasonal Process Assistant role:

• Support the Area Manager and Associates

• Execute standard work duties

• Provide vacation coverage for Area Managers

• Providing policy follow up, attendance tracking (duties do not extend to discipline)

• Track and report labor hours

• Act as an associate resource, train associates and verify SOP compliance

• Ensure successful shift performance, through tracking, reporting and feedback on associate performance

• Participate in Operational Excellence initiatives

• Execute on production duties

• Understand workflow and daily production goals

• Review and update SOP and standard work checklist as required

• Assist in keeping work areas clean and organized

• Identify and address safety hazards within the work area

• Coaching associates to work safely at all times

• Participate in safety initiatives

• Refer all job injuries immediately to area manager

Key job responsibilities

The Seasonal Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Seasonal Process Assistant role:

• Support the Area Manager and Associates

• Execute standard work duties

• Provide vacation coverage for Area Managers

• Providing policy follow up, attendance tracking (duties do not extend to discipline)

• Track and report labor hours

• Act as an associate resource, train associates and verify SOP compliance

• Ensure successful shift performance, through tracking, reporting and feedback on associate performance

• Participate in Operational Excellence initiatives

• Execute on production duties

• Understand workflow and daily production goals

• Review and update SOP and standard work checklist as required

• Assist in keeping work areas clean and organized

• Identify and address safety hazards within the work area

• Coaching associates to work safely at all times

• Participate in safety initiatives

• Refer all job injuries immediately to area manager

Basic Qualifications

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • • No active written warnings

  • • Ability to work overtime as required

  • • Continued meeting or exceeding of department performance goals

Preferred Qualifications

  • • No active written warnings

  • • Ability to work overtime as required

  • • Ability to work flexible schedules/shifts/areas

  • • Continued meeting or exceeding of department performance goals

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at .

USA, CA, Stockton - 21.00 - 21.00 USD hourly

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles