Seasonal Restaurant Host

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.

The seasonal restaurant host must be available to work from April through the end of September or October.

The Restaurant Host is responsible for managing guest reception and seating arrangements, ensuring optimal dining room operations, and maintaining a professional atmosphere.

Greet and welcome guests in a professional manner upon arrival

Obtain and record essential dining information from guests, including dietary requirements and special occasions

Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency

Implement organized seating protocols to maintain optimal service flow for servers

Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels

Maintain a clean and safe working environment in compliance with health and safety regulations

Actively participate in and promote adherence to health and safety initiatives

High school diploma or equivalent required

1-2 years of experience in a customer-facing role, preferably in hospitality

Previous experience in a luxury establishment preferred

Excellent communication and interpersonal skills

Proficiency in restaurant reservation systems

Self-motivated, with the ability to make effective decisions

Demonstrates initiative, and the ability to work with minimal supervision

Ability to deliver exceptional service levels under pressure

Ability to multitask and prioritize in a fast-paced environment

Flexible schedule, including nights, weekends, and holidays

Knowledge of food safety and sanitation practices

Basic math skills for managing wait times and table assignments

Physically fit to stand and walk for the duration of the shift

Familiarity with point-of-sale (POS) systems a plus

All your information will be kept confidential according to EEO guidelines.