Auditory, Bakery, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Ergonomics, Grocery Stores, Identify Issues, Interpersonal Skills, Inventory Cycle Counts, Leadership, Manual Dexterity, Merchandising, Multitasking, Organizational Skills, Pallet Jack, Physical Demands, Recycling, Resolve Customer Issues, Retail, Safety Compliance, Safety Process, Safety Training, Safety/Work Safety, Sales, Sales Support, Shipping/Receiving, Team Lead/Manager, Team Player, Time Management, Training Program, Training/Teaching, Warehousing
Meet Us: King Arthur Baking Company has been sharing the joy of baking since 1790. Headquartered in Norwich, Vermont, we’re the ultimate baking resource – providing education, inspiration, and the highest quality products, all while fostering connections and community through baking. Our superior flours and mixes are available in supermarkets nationwide, and our direct-to-consumer business – website and retail stores – offers an even wider selection of specialty baking ingredients, mixes, gluten-free products, baking tools, and more. We bring baking education to millions of bakers through our cookbooks, podcast, recipe app, website, and baking school. We’re proud to be 100% employee-owned, which means everyone who works here has a real voice and a shared stake in what we do. This creates a strong sense of community built on trust, teamwork, and love of baking. As a benefit corporation, we’re committed to the best interests of all our stakeholders - employees, our local communities, our broader community of bakers, and our planet. Join us and help spread the joy of baking. King Arthur – where, as an employee-owner, your passion and ideas can truly make a difference.
The Position: The Seasonal Restock Associate plays a key role in delivering outstanding customer experience and supporting sales at our flagship location in Norwich, VT during our busiest times of the year. The Seasonal Restock Associate Specialist receives pallets, organizes the stockroom and stocks the sales floor and is expected to assist in presenting a positive customer experience through a well-merchandised, clean, and organized store. The individual in this role works under direct supervision and is an integral part of a customer-focused team.
The Benefits: As a seasonal employee, you will be eligible to receive generous discounts in our retail store, including free bread and flour each month. You will also be eligible to receive a 10% retention bonus upon the successful completion of your assignment.
The Location: Norwich, VT; onsite daily.
The Schedule: This is a part-time role, anticipated to be 24 hours per week. Weekend availability is required.
The Pay: $18.73 to $19.77 per hour worked; commensurate with experience.
Essential Duties and Responsibilities
- Operates pallet jack to receive and move pallets of product in the receiving area and stockroom.
- Re-stocks sales floor as needed. Performs the re-stocking accurately and safely and is available as a point of contact for customers.
- Maintains an organized stockroom and keeps backstock in appropriate sections for easy access by the Retail team.
- Reports any product quality, freshness, and accuracy issues to Retail leadership.
- Assists with and performs inventory cycle counts as directed by Retail leadership.
- Adheres to all work safety, and ergonomic processes and procedures. Reports any observed non-conformances to a team lead or supervisor.
Experience and Education
- 2+ years of receiving, stocking, inventory experience in a retail or warehouse environment
- Experience in a fast-paced environment.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- We value those who can demonstrate capability and articulate how prior experiences will help them transition into this role
Competencies
- Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining a positive and collaborative attitude.
- Attention Detail: Ensure work is accurate and timely. Maintain a clean and organized work environment.
- Reliability: Punctuality and consistency in attendance. Ability to work flexible hours, including weekends and holidays.
- Teamwork: Collaborate effectively with coworkers to achieve common goals.
- Customer Service Skills: Strong interpersonal and communication skills. Ability to provide exceptional service and resolve customer issues.
Physical requirements/work environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements
- Ability to stand and walk for extended periods (up to 8 hours/day)
- Frequent lifting, carrying, and moving of products and materials, up to 50 pounds
- Ability to push/pull loaded pallet jacks and carts
- Frequent reaching, bending, twisting, stooping, and kneeling
- Manual dexterity such as pinching and gripping, and ability to use hands and arms to handle, stock, and organize products
- Visual and auditory ability to identify quality issues, interact with customers, and follow safety procedures in a retail/stockroom environment
- Ability to operate material handling equipment (e.g., pallet jack) safely and effectively
- Ability to work in varying temperature conditions, including refrigerated or non-climate-controlled storage areas
Work environment
- Fast-paced Café/Retail environment
- While performing the duties of this job, the employee regularly works in an indoor environment with exposure to sound and temperature as well as cleaning products.
- Employees will also work with carts, pallets jacks, ladders and box cutters. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation as well as customer traffic.
Safety
- Understands that safety is the responsibility of everyone at the organization
- Is responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
- Engages in safety and compliance training programs and encourage 100% team participation in same
Supervisory Responsibility
Travel
Environment
- Adheres to company-wide green norms, looks for ways to reduce, reuse, recycle
Uniform
- Footwear must be closed toed, non-slip shoes
- Socks must be worn
- Long pants, skirt or shorts
- Clean King Arthur Baking T-shirt (provided)
- Name Tag (provided)
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.
There's room at our table for you! Apply today.
Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors protected by law. King Arthur Baking provides reasonable accommodation to qualified individuals with disabilities to allow them to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to apply for a position, participate in the application process, and meet the essential functions and requirements of the position.