Seasonal Revenue Assistant

Join Our Team as a Seasonal Revenue Assistant

As a Seasonal Revenue Assistant, you will provide exceptional customer service to residents, businesses, and visitors while supporting the City's business licensing, revenue collection, and payment processing functions. This public-facing role combines customer service, financial transactions, and administrative support in a fast-paced environment. If you enjoy helping people, have strong attention to detail, and are interested in local government operations, we'd love to hear from you.

Why You'll Love Working With Us

Play a key role in supporting the City's Revenue Division and the citizens and businesses it serves. Through a professional, responsive, and friendly approach, you will help customers access the services they need while supporting the City's financial operations and commitment to an outstanding customer experience.

What You'll Do

• Assist citizens, business owners, and visitors in person, by phone, and electronically.
• Process payments for licenses, taxes, permits, fees, and other City revenues.
• Respond to inquiries regarding licensing, revenue accounts, payments, and City policies.
• Support revenue operations through data entry, recordkeeping, account research, and administrative tasks.

Skills You'll Need

• Strong customer service and interpersonal skills
• Effective verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office and related software systems
• Ability to interpret policies and procedures and assist customers professionally
• Experience with cash handling, payment processing, and recordkeeping

What You Bring/Your Qualifications

Minimum Qualifications:

• High school diploma or GED
• Ability to speak, write, and thoroughly comprehend English
• One (1) year of customer service, cashiering, revenue collection, business licensing, administrative support, finance, or related experience
• Experience handling cash, payments, or financial transactions
• Or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job

Preferred Qualifications:

• Experience working in local government, municipal finance, revenue, or business licensing operations
• Associate degree or higher in Business Administration, Finance, Accounting, Public Administration, or a related field
• Ability to speak and comprehend a second language (e.g., Spanish, Mandarin, Cantonese, Korean, etc.)

Competitive Compensation

We offer competitive wages starting from $23.47 - $25.87 per hour (up to 40 hours per week).

Note: This is a seasonal position for up to a 3-month period and is not eligible for City benefits.

This position is on-site and non-exempt.

About Us

Nestled in the northeast suburbs of Metro Atlanta, Johns Creek is Georgia's 10th-largest city and a premier destination for families and businesses. Home to 82,000 residents and supported by 291 dedicated employees, the City has built a reputation for safety and excellence since its incorporation in 2006. Recently recognized by U.S. News & World Report as the #1 Best Place to Live in Georgia and the #1 in the U.S. (2026-2027), Johns Creek also ranked #1 Best Atlanta Suburb in 2024 by livability.com and #1 place to raise a family in Georgia by Niche.com. As a leader in health, wellness, and innovation, we are committed to fostering a safe, vibrant, and forward-thinking community for everyone who calls Johns Creek home.

EQUAL OPPORTUNITY EMPLOYER: The City of Johns Creek is an Equal Opportunity Employer. We do not discriminate based on age, gender, race, color, national origin, religion, disability, or any other class or status protected by law.

IMPORTANT: By submitting your resume online, you hereby authorize the City of Johns Creek to contact, obtain, and verify the accuracy of the information contained in this application from all previous employers, references, and educational institutions. You also release the City of Johns Creek and its representatives from liability for seeking, gathering, and using such information to make employment decisions and all other persons or organizations for providing such information. You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of this application or immediate termination of employment if you are employed, whenever it may be discovered.

Interested candidates should submit a resume, cover letter, and contact information via this online portal. In fairness to other potential candidates for this position, unsolicited letters, emails, telephone calls, or in-person submissions will not be considered. Applications will be reviewed as received. The City reserves the right to close the position before the posted date if a sufficient number of qualified applications are received.

The City of Johns Creek is a drug free workplace and all positions are subject to the candidate successfully passing a background screening.