Coaching, Communication Skills, Leadership, Multitasking, Organizational Skills, People Management, Presentation/Verbal Skills, Procedure Development, Regional Sales, Standard Operating Procedures (SOP), Standards Development, Team Player, Time Management, Training/Teaching
Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.
BASIC JOB RESPONSIBILITIES
- Oversee day to day operations during night special events and performing supervisory on duty responsibilities.
- Demonstrate and exemplify the Universal Way Service Standards, which includes consistently carrying a positive attitude
- Inspire and motivate Team Members to work independently and as part of a team to meet company and team goals
- Responsible to ensure that Team Members follow USH and department policies and procedures
- Assist with providing coaching and meaningful feedback to ensure Team Members are meeting area and sales expectations
- Assist with creating and/or writing Standard Operating Procedures
- Assist with other tasks assigned
DESIRED QUALIFICATIONS
- Excellent organizational, leadership, communication (oral, written, computer), and decision-making skills
- Ability to clearly communicate and teach everything from team goals to specific tasks
- Ability to maintain a high degree of professionalism
- Excellent organization and time management skills
- Ability to work in a fast-paced environment
- Must be able to multitask
- Approachable attitude while acting as a leader
- Remain calm under pressure and have patience
- Ability to clearly communicate
- Previous experience as a Lead, Supervisor or equivalent experience outside USH
Eligibility
- Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
- Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
- Behavioral - No more than a Final Written Warning level discipline in the last 6 months
- Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
- Leadership - No removal from lead role in the last 6 months
- Must be current USH Team Member
- Availability - Must have full open availability
U
Universal Studios Hollywood CityWalk