Under the supervision of the operations leadership, the Warehouse Associate ensures that The ICEE Company is always represented in a professional and courteous manner. Customer service is always capitalized at ICEE, and we have a commitment to success to not only our Customers but also our partners and our peers. The Warehouse Driver will be held to a high standard of service with both internal team members and external customers. The Warehouse Driver performs all aspects of the day-to-day functions within the Service Center warehouse. Additionally, the Warehouse Driver acts as a back-up Route Sales Driver as needed to support customer needs. Team members in this role are provided with uniforms and, when acting as a Route Sales Driver, a vehicle to complete their route, cell phone, tablet, and gas card.
ESSENTIAL FUNCTIONS:
Receives and ships packages utilizing: UPS, DHL, FedEx, and other carriers as needed.
Assists in the loading of ICEE delivery trucks ensuring that they are equipped with ICEE product, current promotional stock, and POS (Point of Sale).
Maintains organization of POS for the Route Sales team.
Boxes and palletizes product, and equipment for shipment.
Pulls orders for distributor pick up.
Maintains daily and weekly inventory logs.
Maintains a clean and organized work area and ensures the general upkeep of warehouse/office facility.
Fills-in for Route Sales Drivers as needed. See Route Sales Driver description for detailed requirements.
Performs assigned general warehouse duties including but not limited to cleaning, maintaining restrooms, organizing, rotating product, shipping and receiving of equipment, parts, and product.
Performs other duties as assigned by Supervisor.
COMPETENCIES:
To perform this job successfully, the Warehouse Associate must be self-motivated and have the ability to stay on task with minimal to no supervision. The requirements listed below are representative of the knowledge, skill and/or ability required.
Must be able to successfully maintain customer relations, interpersonal relationships, team relations, and service.
Excellent organization and time management skills.
Must be a self-starter and be able to accomplish tasks in a timely manner.
Great oral and written communication skills. Must be comfortable performing basic mathematical functions as well.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Must be at least 21 years of age due to DOT requirements.
Preferred two (2) years customer service and/or warehouse experience.
Must possess and maintain a valid Driver’s License.
Ability to lift 55 lbs. or more on a regular basis. Occasional lifting in excess of 70 lbs. required.
Ability to Drive more than 40% of the time.
Forklift certification preferred.
Possess basic computer skills in Microsoft software including Outlook, Excel, and Word, preferred.
Must have and wear steel-toed shoes.
#ICEE1
Numbers & Facts
Location
Boston, Massachusetts
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Skills
Cellular Telephoneunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Door-to-Door Salesunmatched
Driver's Licenseunmatched
Forkliftunmatched
Housekeeping/Cleaningunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Loading/Unloadingunmatched
Mathematicsunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Pallet Jackunmatched
Presentation/Verbal Skillsunmatched
Salesunmatched
Shipping/Receivingunmatched
Time Managementunmatched
Warehousingunmatched
Writing Skillsunmatched
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