Seattle Kraken/Torrent Retail Sales Associate

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

JOB SUMMARY

As a Game Day Retail Associate, you'll interact with customers, provide product information, assist with purchases, maintain the sales floor, and operate the point-of-sale system while delivering exceptional customer service. This position also has opportunities for daytime stockroom assistance, involving receiving shipments, managing inventory, and staging merchandise for key holders to display on the sales floor. This position is part of a collective bargaining unit.

DUTIES AND RESPONSIBILITIES

• Greet and engage customers with a friendly demeanor.
• Assist customers in finding and selecting merchandise.
• Address customer inquiries and questions professionally.
• Ensure the sales floor is stocked, organized, and visually appealing.
• Maintain cleanliness and uphold brand merchandising standards.
• Operate point-of-sale system efficiently and accurately.
• Collaborate with team members to ensure smooth operations.
• Assist in converting the store from one team's merchandise to another team's, as needed
• Adapt and perform well in a fast-paced and noisy environment.
• Stocking: Receive shipments, verifying incoming inventory against packing lists. Check merchandise for damage and imperfections
• Stocking: Tag new products and stage items for sales floor
• Stocking: Restock, fold, and organize the storage room and sales floor

JOB SKILLS AND TRAITS

• Energetic and enthusiastic personality.
• Strong interpersonal and communication skills.
• Detail-oriented with accurate product information.
• Multitasking and adaptability in fast-paced situations.
• Basic point-of-sale system knowledge.

QUALIFICATIONS

• High school diploma or equivalent.
• Previous customer service or retail experience is a plus.
• Basic point-of-sale systems preferred.
• Stocking: familiarity with inventory control and tracking.

ADDITIONAL NOTES

• Ideal for those who thrive in lively environments.
• Contribute to delivering a memorable experience for fans and visitors.

Day Shift: Usually starts between 8-9 am and ends between 3-5 pmGameday Shift: Usually starts between 3-5 pm and ends between 10:30 pm and 12 am (some exceptions)

We are pleased to share the hourly rate for this position is $22.28/hour. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: 401k matching, gameday meals, tuition reimbursement, transportation allowance, merchandise discounts on most items, uniforms, and mental health and financial wellness programs.

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned. It may be modified or updated as necessary to meet the changing needs of the business.

Thank you for considering joining our team. We look forward to reviewing your application!