Who We're Looking For

Are you the kind of leader who can confidently run a shift, solve problems in real time, and inspire your team to do things the right way even when no one is watching?

We're looking for a Second Shift Quality Assurance Lead who doesn't just inspect products they lead people, protect our standards, and drive a culture where quality comes first. You'll be the go-to quality leader during second shift, partnering with Production to ensure every product leaving our facility meets customer expectations and Merit Manufacturing's high standards.

This is a hands-on leadership role. You'll spend your shift on the production floor coaching Quality Inspectors, making critical quality decisions, resolving issues before they become problems, and ensuring our operation remains compliant, efficient, and audit-ready.

If you're someone who leads by example, communicates with confidence, and isn't afraid to stop production when quality is at risk, we want to meet you.

Your Main Responsibilities

• Lead the Second Shift Quality Team

Coach, mentor, and support Quality Assurance Inspectors while setting the standard for quality, accountability, and teamwork.

• Own the Production Floor

Oversee in-process inspections throughout filling and packaging operations, ensuring products meet customer specifications, GMP requirements, and internal quality standards.

• Make Real-Time Quality Decisions

Investigate quality concerns, determine appropriate corrective actions, and partner with Production leadership to resolve issues quickly and effectively.

• Review Documentation

Ensure batch records, inspection reports, nonconformance reports, and production paperwork are accurate, complete, and audit-ready.

• Maintain GMP Compliance

Enforce Good Manufacturing Practices (GMP), SOPs, sanitation requirements, and documentation standards throughout the facility.

• Train & Develop Employees

Provide onboarding, coaching, and ongoing training to Quality Inspectors while reinforcing best practices and continuous improvement.

• Drive Continuous Improvement

Identify trends, recurring quality concerns, and process improvement opportunities that reduce defects and improve efficiency.

• Be the Voice of Quality

Build a culture where employees are empowered to identify issues, speak up, and prevent nonconforming products from reaching our customers.

Are You Qualified?

• 3+ years of Quality Assurance experience in a manufacturing environment.
• Previous leadership, Lead, or Supervisor experience preferred.
• Strong understanding of GMPs, FDA regulations, and quality systems.
• Experience reviewing production documentation and conducting product inspections.
• Excellent problem-solving and decision-making skills.
• Strong communication skills with the ability to coach employees and collaborate across departments.
• Highly organized with exceptional attention to detail.
• Experience in personal care, cosmetics, food, pharmaceutical, or consumer packaged goods manufacturing is a plus.

A Little About Us

Merit Manufacturing is a rapidly growing contract manufacturer specializing in personal care products including shampoos, body wash, lotions, beard care, household cleaners, and more.

From formulation and compounding to filling, labeling, packaging, and distribution, we help nationally recognized brands bring products to market quickly without compromising quality.

We're building more than products we're building a team of people who take ownership, solve problems, and continuously raise the bar.

Why You'll Love This Role

• Lead an entire shift and make a real impact.
• Build and develop a high-performing Quality team.
• Work alongside Production to solve challenges and improve processes.
• Help shape the quality culture of a fast-growing company.
• Opportunities for career growth as Merit continues to expand.

Why This Role Isn't for Everyone

• You'll spend most of your shift on the production floor—not behind a desk.
• You'll be expected to make difficult decisions and hold others accountable.
• Quality always comes before convenience.
• Fast-paced production means you'll need to stay calm under pressure and adapt quickly.
• We expect leaders to take ownership, communicate effectively, and continuously improve themselves and their teams.

The Basics

Position: Second Shift Quality Assurance LeadLocation: Warren, MISchedule: Full-Time | Second ShiftCompensation: Competitive pay based on experience

Benefits

• Medical Insurance
• Dental Insurance
• Flexible PTO
• Performance Bonus Opportunities
• Year-End Bonus Potential
• Company Events
• Career Growth & Professional Development

At Merit Manufacturing, quality isn't just a department—it's our reputation. If you're ready to lead from the front, build a strong team, and make a meaningful impact every day, we'd love to hear from you.