SUMMARY:
Under general supervision, provides a variety of secretarial duties such as typing, scheduling appointments for procedures in multiple rooms simultaneously, processing and reconciling billing information. Managing a multiline telephone system. Provides administrative assistance as requested.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
Instill Trust and Value Differences
Patient and Community Focus and Collaborate
RESPONSIBILITIES:
Arranges patients’ visits, often coordinating scheduling of physicians with other care providers. Assembles necessary materials prior to patient’s arrival, gives instructions to patient as appropriate, and may prepare daily or monthly billing.Schedules, organizes and coordinates departmental, inter-departmental, and nationalnternational meetings and conferences. Attends certain of these meetings to confirm arrangements, distribute materials, and to take and compose minutes of proceedings.Interacts with others, within and outside the hospital, to explain department services, policies and procedures, coordinates scheduling and special arrangements, and resolves matters within the scope of own authority, or as directed by supervisor.Maintains departmental records including such confidential information as budget, payroll, patient and personnel data. Initiates, files, updates and purges records as necessary including data entry, storage and retrieval via CRT. Updates departmental and professional policy/procedures manual.Maintains department statistics as required by the hospital, government and accrediting agencies. Tabulates data and performs some statistical analysis in order to prepare recurring statistical reports. May assemble and tabulate data for use in preparation of department budgets.Monitors department expense budget, reviewing requests for purchases submitted by others against budget allowances; authorizes allowable requests and alerts supervisor to questionable items.Maintains inventory and orders office and medical supplies at own discretion according to knowledge of usage patterns and budgeted allowances. Prepares and follows-up on purchase orders and requests for checks. Meets with vendors to review and/or evaluate new offices supplies or equipment.Performs literature searches and prepares bibliographies on a given topic, as requested by supervisor. May maintain departmental resource library.Operates office machines such as a personal computer, calculator, photocopier, manuscript binding and dictation equipment.Provides functional guidance to new employees regarding the clerical operations, policies and procedures of the department.BASIC KNOWLEDGE:High school graduate or General Equivalency Diploma.Proficient typing skills are required in order to prepare a variety of materials, some, such as grant proposals and manuscripts, requiring a precise format.Good knowledge of English grammar, punctuation and spelling to correct and edit written materials; understanding of medical terminology is most often required.A high level of organizational skills to prepare complex schedules and conference arrangements and to maintain departmental files, records and statistical data.The ability to perform analysis of numerical data involving the use of mathematical formulas as well as routine tabulations.Interpersonal skills to effectively interact with all levels of personnel both within and outside of the hospital.The ability to operate a variety of office equipment is required.
MINIMUM QUALIFICATIONS:
BASIC KNOWLEDGE:High school graduate or General Equivalency Diploma.Proficient typing skills are required in order to prepare a variety of materials, some, such as grant proposals and manuscripts, requiring a precise format.Good knowledge of English grammar, punctuation and spelling to correct and edit written materials; understanding of medical terminology is most often required.A high level of organizational skills to prepare complex schedules and conference arrangements and to maintain departmental files, records and statistical data.The ability to perform analysis of numerical data involving the use of mathematical formulas as well as routine tabulations.Interpersonal skills to effectively interact with all levels of personnel both within and outside of the hospital.The ability to operate a variety of office equipment is required.EXPERIENCE:One year of experience in specializing in correspondence typing, medical terminology and general business procedures.At least six months to one year experience is required including the period of on-the-job training to learn procedures specific to the department.WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:Working conditions are generally good with little discomfort due to noise, heat, dust, etc.Considerable walking may be required to gather and distribute materials around the hospital.SUPERVISORY RESPONSIBILITIES: None.
Pay Range:
$23.60-$24.65
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
8a-430p
Work Shift:
Day
Driving Required:
No
Union:
International Brotherhood Teamsters