API Documentation, Applications Security, Best Practices, Communication Skills, Cross-Functional, Firewalls, Identify Issues, Incident Response, Information Technology & Information Systems, Multiplatform/Cross-Platform, Network Security, On Call, Performance Tuning/Optimization, Problem Solving Skills, Root Cause Analysis, Scripting (Scripting Languages), Security Analysis, ServiceNow, Software Patches, System Integration (SI), Time Management, Windows PowerShell