Security and Fire Alarm Technician

Hi-Tech System Associates
  • Jacksonville, Florida
    30+ days ago

    Job Description

    Location: Tallahassee, FL (Positions also available in Jacksonville/St. Augustine, FL)

    Job Type: Full-time

    Salary:

    Salary: $18 - $27 per hour (Based on experience)

    Benefits:

    • Competitive pay
    • Health insurance
    • Paid vacation and holidays
    • 401(k) plan
    • Company vehicle
    • Training and development opportunities

    Position Summary:

    We are seeking highly qualified Security and Fire Alarm Technicians experienced in installation, service, and inspection of security systems, fire alarms, access control, and CCTV systems. Technicians must be prepared to continuously learn and stay at the forefront of industry technology, including interactive alarm apps and remote services.

    Duties and Responsibilities:

    • Install, service, inspect, and troubleshoot security systems, fire alarms, access control, and CCTV systems.
    • Provide excellent customer service in all interactions.
    • Utilize CRM software to document completed work and notes.
    • Communicate customer needs to project management for timely resolution.
    • Lead projects to improve company efficiency and customer experience.
    • Manage others effectively while on job sites.
    • Train customers and field staff on products.
    • Maintain accurate documentation.
    • Adhere to safety standards and industry regulations.

    Qualifications:

    • Minimum of 2 years' experience in the security alarm field (fire alarm experience is a plus).
    • FASA/BASA certification preferred; NICET/NFPA certifications are a plus.
    • Valid driver's license with a clean driving record.
    • Ability to pass a background check and drug test.
    • Ability to work full-time with flexibility for nights and weekends.
    • Available for local travel.
    • Ability to lift up to 50 pounds and work on ladders.
    • Excellent troubleshooting skills.
    • Proficient with computers and mobile devices.
    • Highly motivated and organized.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and within a team.
     

    Numbers & Facts

    LocationJacksonville, Florida

    Skills

    • Access Controlunmatched
    • Background Investigationunmatched
    • CCTVunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Customer Trainingunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Fire Alarmunmatched
    • Health Insuranceunmatched
    • Identify Issuesunmatched
    • Industry Standardsunmatched
    • Interpersonal Skillsunmatched
    • Lift/Move 50 Poundsunmatched
    • Mobile Devicesunmatched
    • National Fire Protection Association (NFPA)unmatched
    • Organizational Skillsunmatched
    • Project/Program Managementunmatched
    • Regulationsunmatched
    • Safety Standardsunmatched
    • Systems Administration/Managementunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched

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