Child and Youth Services, Customer Support/Service, Emergency Services, Healthcare, High School Diploma, Hospital, Medical Office, Outpatient Care, Patient Care, Pediatrics, Security Analysis
LOCATION
Tacoma, WA
POSTED
30+ days ago
Where Kids and Families are Always First
MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.
FTE: 1.0 Shift: Day and Evening shifts , Schedule: 8 hr shifts
Position Summary This position serves as the initial security point of contact for MultiCare hospitals and clinics in areas where higher level security officers are not deployed. This is a non-clinical position assigned to security department and responsible for initial security assessment of people coming into the hospital and to serve as a professional security presence.
Duties include greeting patients, visitors, performing initial security assessment and determining the business reason for entering the hospital/clinic and providing courteous assistance and directions. This is an entry level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate. Has internal and external contacts.
Requirements
High school graduate or equivalent preferred Customer service experience preferred Security experience preferred but not required
Why Mary Bridge Children's?
Mission-driven:Partnering for healing and a healthy future for the patients and communities we serve
Award-winning:Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune
Growing: New pediatric hospital facility and medical office building opening in 2026
Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
Employee-centric:MultiCare is consistently ranked among "America's Best Employers by State" by Forbes
Lifestyle:Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
Explore our services at marybridge.org
Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.75 - $26.99 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V