Requisition ID # 172974
Job Category: Business Operations / Strategy
Job Level: Individual Contributor
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Oakland
Department Overview
Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.
Position Summary
Support department and/or line of business system needs. Identify andimplement process and system improvements, manage communications,coordinate and deliver trainings for essential businessprocedures/processes, and drive development of new resources and tools.
Job Responsibilities
Use system and personnel resources to successfully address inquiries from internal business partnersDevelop internal work procedures and initiate process improvementsDevelop and manage trainings to enhance knowledge and job skillsAssist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiativesSupport organization as a subject matter expert by providing information and direction to resources through various delivery channelsResearch and data analysis; compile and prepare reports for upper managementProvide direction and coaching to other team members.Participate on cross functional teamsMay serve as a team leadManage communicationsLiaison between various departments and cross functional teamsInfluence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
Qualifications
Minimum:
Bachelors Degree in Business Administration or job-related discipline or equivalent experienceJob-related experience, 8 years
Desired:
Graduate Degree in job-related discipline or equivalent experience