Security Concierge

Stratton Amenities

Philadelphia, PA

JOB DETAILS
SKILLS
Access Control, Communication Skills, Conflict Resolution, Housekeeping/Cleaning, Law Enforcement, Military, Multilingual, Presentation/Verbal Skills, Surveillance, Writing Skills
LOCATION
Philadelphia, PA
POSTED
30+ days ago

Stratton Amenities is hiring a Concierge/Security for a luxury residential high-rise. This overnight role combines front desk presence with active security and patrol responsibilities to maintain a safe, orderly, and professional environment for residents.

This position is best suited for candidates with security, patrol, military, or law enforcement experience who can operate independently overnight while maintaining a polished and professional demeanor.

Schedule

  • Weekends and holidays required
  • Full-time and part-time available

Responsibilities

  • Serve as the primary overnight point of contact for the community
  • Conduct routine patrols of the property, amenities, and common areas
  • Monitor surveillance cameras and building access points
  • Respond to noise complaints, access issues, and disturbances
  • Enforce community policies consistently and professionally
  • De-escalate situations and escalate incidents per protocol
  • Complete accurate incident reports and overnight logs
  • Maintain a visible security presence overnight
  • Assist residents with reasonable overnight requests
  • Keep the front desk, lobby, and common areas clean and orderly

Requirements

  • 1+ year of experience in security, patrol, law enforcement, military, or overnight operations
  • Strong situational awareness and sound judgment
  • Calm, reliable, and professional demeanor
  • Ability to work independently overnight
  • Clear verbal and written communication skills
  • Ability to walk and stand for extended periods
  • Professional appearance required

Preferred

  • Luxury residential or high-rise experience
  • Prior overnight concierge or front desk experience
  • Experience with surveillance and access control systems
  • De-escalation or conflict management training
  • Bilingual a plus

Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.

Stratton Amenities is an equal opportunity employer.



About the Company

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Stratton Amenities