Security Dispatcher

Hollywood Park Management Company.

Inglewood, California

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JOB DETAILS

SKILLS

Accounts Receivable, CCTV, Cardiovascular, Communication Skills, Construction, Direct Response Advertising, Diversity, Emergency Services, Equipment Maintenance/Repair, Establish Priorities, Football, Law Enforcement, Lift/Move 40 Pounds, Material Moving, Music, Organizational Skills, Physical Demands, Power Amplifier, Presentation/Verbal Skills, Pyrotechnics, Retail, Sales, Security Equipment, Security Monitoring, Service Delivery, Sports, Team Player, Telephone Skills, Theater, Time Management, Two Way Radio, Writing Skills, YouTube

LOCATION

Inglewood, California

POSTED

3 days ago

About Hollywood Park

Hollywood Park is a premier, nearly 300-acre global sports and entertainment destination in Inglewood, California. Owned, operated, and being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke, it stands as the largest urban mixed-use development currently under construction in the Western United States. The vibrant "city within a city" features sophisticated residences, a dynamic outdoor retail and lifestyle district, creative office spaces, public parks, and a scenic lake. Anchored by the world-class SoFi Stadium and YouTube Theater, with Hollywood Park Studios and a luxury boutique hotel forthcoming, the district creates the ultimate Live, Work, Play environment.

Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, the 3.1 million-square-foot SoFi Stadium is the NFL’s largest venue, and the first indoor-outdoor stadium. It seats approximately 70,000, expandable to 100,000, with more than 260 luxury suites and over 13,000 premium seats. A proven global leader that consistently ranks among the world’s top venues in ticket sales, the stadium has already hosted iconic events like eight FIFA World Cup 2026 matches, Super Bowl LVI, the 2023 College Football National Championship, WrestleMania 39, the CONCACAF Gold Cup Final, and numerous record-breaking concerts. SoFi Stadium is set to host the Super Bowl LXI in 2027, the Olympic and Paralympic Opening Ceremonies for the 2028 Olympic and Paralympic Games (LA28), along with being converted into the largest Olympic swimming venue in history.

Adjacent to the stadium and under the same sweeping translucent roof canopy sits the 2.5-acre open-air American Airlines Plaza and the 6,000-seat YouTube Theater. As an intimate, state-of-the-art venue, YouTube Theater hosts a diverse line-up of chart-topping superstars, iconic comedy acts, awards shows, esports competitions, community gatherings, and corporate conferences. Named the “Top West Coast Club or Theater” by Billboard, YouTube Theater is a must-play destination.

Culture

Hollywood Park is brought to life by a team of visionary innovators and creative forward-thinkers. More than just a workplace, our campus is a dynamic celebration of everything that makes Los Angeles vibrant, resilient, and unique. We are deeply inspired by our diverse Inglewood community, anchoring ourselves as a premier global destination where people come to truly be, see, and connect.

We believe our greatest strength is our people. Hollywood Park is fiercely committed to cultivating an inclusive, welcoming culture that champions diversity. We intentionally build spaces where every team member feels empowered to bring their authentic self to work every single day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

Our S.T.A.R.S. commitments are enabled by five foundational principles:

Start with Care – create a lasting impact through genuine care
Thrive as a Team – create an environment of collaboration and encouragement
Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
Resolve with Respect – treat others with empathy, patience, and kindness
Safety Always – maintain a safe and secure environment.

As The Security Dispatcher, You Will...

The Security Dispatcher is a full-time position working within the Security Command Center, under the supervision of the Building Security Manager for SoFi Stadium. The position entails working an assigned shift (Day, Evening, or Overnight).

More Specific Responsibilities Include, But Are Not Limited To…

Security Dispatcher personnel to emergency and non-emergency calls for service.
Process and record emergency and routine calls for service.
Answer incoming phone calls, operate a computer dispatch system, and monitor alarm systems.
Monitor and direct appropriate response to all calls for service.
Visually monitor extensive CCTV system.
Communicate with law enforcement agencies, as necessary, to coordinate emergency/non-emergency information in real-time.
Properly dispatch/categorize all call types for service.
Knowledge of CCTV system established protocols/operations of all equipment including tracking maintenance needs of cameras, servers. Acknowledge/identify the need for contact assistance of any operational issues that may affect views/footage.
Other duties as necessary and assigned.

We’d Love to Hear From People With…

High School diploma or equivalent
Minimum of one year of prior Dispatcher experience
Effective verbal and written communication skills
Able to exercise good judgement while assessing emergency and non-emergency situations; ability to maintain a calm and rationale demeanor.
Demonstrated ability to operate a two-way radio and various communication equipment.
Able to prioritize work and maintain effective time management skills.
Preferred prior experience working in a Security role and environment.
Flexible schedule; able to work nights, weekend, and holidays as required.
Position is a sedentary position; incumbent must be able to remain seated for extended periods of time.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Physical Requirements:

Patrolling (on foot):
- Walking: Ability to walk for extended periods, potentially over uneven terrain.
- Standing: Ability to stand for prolonged periods of time.
Patrolling (by bicycle):
- Balance and Coordination: Ability to maintain balance and control a bicycle.
- Lower Body Strength: Ability to pedal for extended periods.
- Cardiovascular Endurance: Ability to sustain physical exertion.
Standing:
- Posture: Ability to maintain an upright posture.
- Endurance: Ability to stand for extended periods without excessive fatigue.
Sitting:
- Posture: Ability to maintain a seated posture.
- Alertness: Ability to remain alert and attentive while seated.
Climbing Stairs:
- Lower Body Strength: Ability to ascend and descend stairs.
- Balance: Ability to maintain balance while climbing.
General Requirements:
- Vision: Adequate vision (with or without correction) to observe surroundings.
- Hearing: Adequate hearing (with or without aids) to detect sounds and communicate.
- Communication: Ability to communicate effectively, both verbally and potentially in writing.
- Lifting/Carrying: Ability to lift and carry objects weighing up to 40lbs (e.g., equipment, assisting in emergencies).
- Dexterity: Ability to use hands and fingers to operate equipment (e.g., radios, phones).

Essential Environmental Conditions:

INSIDE/OUTSIDE:
- Frequently works both indoors in climate-controlled environments and outdoors in varying weather conditions, including exposure to direct sunlight, heat, humidity, rain, sleet, and wind. The employee must be able to perform essential functions in both indoor and outdoor settings.
COLD/HEAT:
- Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather. Range, e.g., 40°F to 100°F. Must be able to perform essential functions in these temperature variations.
WET/DRY:
- Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.
NOISE/VIBRATIONS:
- Exposure to intermittent high noise levels exceeding [Specify Decibel Level, e.g., 85 dB] from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.
HAZARDS:
- Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.

Compensation: $22.00/hour - $24.00/hour

In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

About the Company

Hollywood Park Management Company.

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