Job Summary
The Security Technician is responsible for installing, maintaining, and troubleshooting a variety of security systems and equipment in commercial and/or residential settings. This includes intrusion alarms, access control systems, CCTV (closed-circuit television) systems, and other related technologies. The Security Technician will work independently and as part of a team to ensure the effective operation of security systems, mentor and train installers and provide excellent customer service, communication and progress reporting.
Installation:
- Install and configure security systems, including running and terminating cables, mounting equipment (sensors, control panels, cameras), and connecting devices during regular hours or after hours and weekends.
- Lead the execution of individual projects from start to finish.
- Provide daily/weekly updates to FM/Lead Tech as needed.
- Program and test systems to meet customer needs and specifications.
- Read and interpret blueprints and wiring diagrams.
- Adhere to industry best practices, codes, safety and customer standards.
Troubleshooting and Repair:
- Diagnose and repair malfunctions in security systems and equipment.
- Identify and resolve technical issues related to wiring, connections, programming, and system components.
- Respond to service calls in a timely and efficient manner.
Maintenance:
- Perform routine inspections and preventative maintenance on security systems.
- Test and calibrate system components to ensure optimal performance.
- Keep accurate records of service calls, maintenance activities, and repairs.
Customer Service:
- Provide technical support and training to customers on the operation of their security systems.
- Communicate effectively with customers when required to understand their needs and concerns.
- Maintain a professional demeanor and provide excellent customer service.
Other:
- Stay up-to-date on the latest security technologies and industry trends.
- Take proper care of the vehicle and/or tools assigned to him by the company.
- Maintain a clean and organized work area.
- Adhere to company policies and procedures.
- Required to participate in an on-call rotation for after-hours service.
Qualifications:
Education: High school diploma or equivalent. Technical school training in electronics, security systems, or a related field is preferred.
Experience: 2+ years of experience installing and servicing security systems. Relevant certifications (e.g., Ccure 9000, Genetec, Lenel, Brivo, Eagle Eye, ESA) are a plus.
Skills:
- Strong knowledge of security system components, wiring, and networking.
- Proficiency in troubleshooting and repairing electronic equipment.
- Ability to read and interpret blueprints and technical diagrams.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license and clean driving record.
- Lift and boom lift certification training.
Physical Demands:
- Ability to lift and carry equipment up to 75 pounds.
- Ability to climb ladders, work in confined spaces, and at heights.
- Ability to work outdoors in various weather conditions.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Quality Low Voltage Systems, based in San Jose, CA is a Security Systems Company founded on the idea of customizable Security systems and infrastructure. We collaborate with some of the biggest corporations in the world by providing a variety of Global Low Voltage related services.