Security Monitor

ASRC Federal Holding Company

PA

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Contract Requirements, Customer Support/Service, Detail Oriented, Federal Government, Government, Government Contracts, High School Diploma, Intel Product Family, Legal, Manual Dexterity, Microsoft Office, Public Health, Security Monitoring, Telephone Skills, United States Citizen
LOCATION
PA
POSTED
5 days ago

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work

Security Monitor

The primary responsibility of the Security Monitor is to ensure all incoming calls are transferred to the respective departments per contractual requirements. This position supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group.

Key Role/Responsibilities

  • Answers and/or directs incoming telephone calls to appropriate personnel or agency department
  • Types memorandums or routine letters of correspondence
  • Answers routine (oral and written) inquiries
  • Ensures visitors are properly signed in, badged and assigned to an approved escort
  • Verifies visual identity for government personnel before entering secure space
  • Other duties as assigned.

Basic Qualifications:

  • Position requires a high school diploma or equivalent
  • Excellent customer service skills.
  • Computer proficiency and working knowledge of MS Office applications
  • Confidentiality
  • Thorough attention to detail.
  • Effectively communicate with team members both verbal and written.
  • US Citizenship, due to nature of work performed and contract requirement.
  • Must pass a government background investigation.
  • Work will be performed on-site in Iron Mountain, Boyers, PA

Additional Qualifications:

  • Experience working in the Government services industry is preferred.
  • Physical activities require reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling repetitive motions, walking and standing.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

About the Company

A

ASRC Federal Holding Company

ASRC Federal comprises a family of companies that provide mission-critical services to federal government agencies dedicated to defense, civil and intelligence support. Our customer-focused service delivery model and emphasis on operational excellence are foundational elements infused in all our companies. The reliability and quality of day-in, day-out service delivery from our family of companies ensure our customers that we keep our sights on their mission-critical priorities.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Aerospace and Defense
EMPLOYEE BENEFITS
Military Leave, On Site Cafeteria, Parking, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Work From Home, Life Insurance, Merchandise Discounts
FOUNDED
2003
WEBSITE
http://www.asrcfederal.com