ESSENTIAL DUTIES AND RESPONSIBILITIES
Takes initiative to greet all patients, visitors, and Mercyhealth partners in a timely, professional, and courteousmanner projecting an open and friendly attitude on a dailybasis.
Provides a visible deterrence to crime and prohibited activities by patrolling the buildings, grounds, and parking lotsof Mercyhealth to detect any irregularities. Inspects doors, windows and locks to ensure a high level ofsecurity.
Respond to all dispatch/ security service calls and overhead emergency codecalls.
Checks grounds and areas for cleanliness andsafety
Perform parking lot patrols and enforce Mercyhealth parkingpolicy.
Notifies management/maintenance staff concerning need for major repairs or additions to lighting, heating, andventilating equipment. through initiating a workorder.
Assist with completion of fire drills or other drillsasrequested.
Write clear and accurate daily reports of shift activities and irregularities, such as equipment or property damage,theft, presence of unauthorized persons, or unusualoccurrences.
Provides initial investigation and documentation of incidents of unusual circumstances reported by Mercyhealthpersonnel, visitors, physicians, orpatients.
Orient and train security staff at respective sites of responsibility as needed and complete training documents.
Monitors the Mercyhealth environmentusing electronic security equipment (CCTV, Alarms, etc.) asapplicable.
Is to assure and/or request partners and contractors display Mercyhealth badges or proof ofidentity.
Duties pertinent to site specific requirements will beassigned.
Ensure the safety of all during takeoff and landings of MedFlights.
Assist with identification of deceased patients and verification of credentials of funeral home and Medical Examiner's Office personnel.
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent required
Healthcare security experience preferred
Bilingual skills are preferred
Minimum of 2 years’ experience with police, security, or military background
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires. Must maintain this proficiency on an annual basis.
OR
Completed 30 credit hours toward obtaining a degree
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required within 12 months for new hires. Must maintain this proficiency on an annual basis.
OR
One year with Mercyhealth security
Successful completion of all department required training such as Level 3 TACT training, handcuffing, OC spray, ASP baton, and physical control tactics training, etc. required. Must maintain this proficiency on an annual basis.
CERTIFICATION/LICENSURE
Successful completion of International Association for Healthcare Security and Safety (IAHSS) Basic Security Officer certification within 180 days of start date.
Maintain a valid driver’s license and proof of vehicle insurance.
Have and maintain an acceptable driving record per Mercyhealth’s HR-01 Fleet Safety Policy
OTHER SKILLS AND ABILITIES
Basic Computer skills preferred; Word/Outlook/Excel
Able to interact with customers and communicate clearly
Able to manage anger, fear, hostility and violence of others following Mercyhealth principles of customer service
LEVEL OF SUPERVISION
Work is performed according to specific procedures and post orders, but the incumbent must make decisions using independent judgement required in order to adapt to routine situations.
SUPERVISES
This job has no supervisory responsibilities
PAY RANGE:
$18.28 - $27.42
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Clickhere for more details.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women
| Location | Riverside, Illinois |
| Website | mercyhealthsystem.org/join-our-team/benefits |