Security Officer 3, Southland Casino

The opportunity

Delaware North Gaming is hiring full-time Security Officers to join our team at Southland Casino in West Memphis, Arkansas. As a Security Officer, you will ensure a safe and secure environment for our guests and team members.

Pay

$20.00 - $23.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Patrol casino floor and respond to potential disturbances or encounters which could become violent
• Mitigate disputes between customers or customers and team member by using proven training and deescalation techniques
• In the event of a physical disturbance use proven control and threat mitigation techniques to safely and quickly end the disturbance
• Respond to incidents throughout the casino and parking lot that fall within the officers response criteria
• Respond to serious medical issues throughout the casino property to assist other first responders
• Engage in regular training exercises and conduct training scenarios with other security staff to promote awareness of the techniques
• Complete detailed reports for incidents in a correct, concise, and timely manner
• Must have and maintain a valid driver's license, pass a motor vehicle records check and drug test
• Operate Motor Vehicle when necessary

More about you

• High school degree or equivalent required
• Law enforcement or related experience a plus
• Gaming background a plus
• Must have and maintain a valid driver's license, pass a motor vehicle records check and drug test
• Ability to work across departmental lines with guests and vendors
• Maintain a professional and courteous demeanor when handling guest issues
• Must be able to be licensed by State Gaming Commission
• Operate Motor Vehicle when necessary

Physical requirements

• Ability to maintain poise and calm demeanor in stressful situations
• Physical ability to stand and walk long periods of time and engage in rigorous activity when needed
• Ability to complete a very strenuous physical training course involving control and take down tactics
• Flexibility to work varying hours depending on need
• Vision must be sufficient that the officer is not restricted in the performance of duties day or night
• Occasionally smoky and loud environment

Shift details

Evenings

Overnight

Weekends

8hr shift

Events

OT as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.