CPR Certification, Communication Skills, Computer Skills, Conflict Resolution, Customer Support/Service, Detail Oriented, Emergency Procedures, Emergency Response, Emergency Services, Fire Safety, First Aid, Home Inspections, Incident Response, Interpersonal Skills, Law Enforcement, Life Safety Systems, Regulations, Safety Process, Safety Systems, Safety/Work Safety, Surveillance, Time Management
We are seeking a reliable and professional Security Officer to ensure the safety and security of our guests, team members, and property. This role requires strong attention to detail, sound judgment, and the ability to respond calmly and effectively in emergency situations.
Key Responsibilities:
- Monitor hotel premises through patrols and surveillance systems.
- Ensure the safety of guests, employees, and visitors.
- Respond promptly to incidents, emergencies, and alarms.
- Conduct routine inspections of the property (interior and exterior).
- Enforce hotel policies, procedures, and safety regulations.
- Provide assistance to guests when needed (directions, support, conflict resolution).
- Document and report incidents accurately and in a timely manner.
- Coordinate with local law enforcement and emergency services when required.
- Support fire life safety procedures and evacuation protocols.
Qualifications:
- Previous security or hospitality experience preferred.
- Strong communication and interpersonal skills.
- Ability to remain calm under pressure and handle difficult situations.
- Basic computer skills (incident reporting systems, surveillance monitoring).
- Ability to walk/stand for extended periods.
- Must be available to work flexible schedules.
Preferred Qualifications:
- CPR/First Aid certification.
- Knowledge of fire safety systems and emergency procedures.
- Experience in hotel or customer service environment.
Physical Requirements:
- Ability to patrol the property for extended periods.
- Ability to respond quickly to emergencies.