Security Officer Airport Customer Service Patrol

Security Officer Airport Customer Service Patrol

Honolulu, Hawaii Position Type: Full Time Shift Type: Morning Req ID: 2026-1608294 Work Days Available: Monday, Wednesday, Thursday, Saturday Date posted: 06/08/2026

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As a Airport Security Officer Customer Service Patrol in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy government transportation location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and support travelers and staff with outstanding customer service. In this role, you will use strong communication, teamwork, and integrity while contributing to a caring, reliable, and innovative culture focused on people first.

Position Type: Full Time, Dayshift

Pay Rate: $19.23 / Hour with an hourly bonus of $4.30. Premium paid shall be based on the position actually worked by the employee.

Job Schedule:

DayTimeMon07:30 AM - 04:00 PMWed07:30 AM - 04:00 PMThur07:30 AM - 04:00 PMSat07:30 AM - 04:00 PM

Requirements:

• 20+ Years of Age
• Valid Drivers License
• Ability to use computers - basic computer knowledge
• Ability to pass a background check, drug screen, and physical exam

What You'll Do:

• Provide customer service to visitors, passengers, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a government transportation location.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, escalating concerns through appropriate channels when needed.
• Conduct regular and random patrols throughout terminals, public areas, access points, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
• Monitor entry and restricted areas, observe pedestrian and vehicle traffic, and report suspicious behavior, hazards, and/or policy violations in accordance with post instructions.
• Assist with directions, information, and general support while maintaining awareness of surroundings and documenting incidents, observations, and/or daily activities as required.

Minimum Requirements:

• Ability to lift more than 20 lbs is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 20 years of age for unarmed roles; 22+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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