Security Officer Armed Patrol Customer Service

Security Officer Armed Patrol Customer Service Job in Charlotte, North Carolina

Charlotte, North Carolina Position Type: Full Time Shift Type: Afternoon Req ID: 2026-1645292 Work Days Available: Tuesday, Wednesday, Thursday, Friday, Saturday Date posted: 07/30/2026

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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Armed Patrol Customer Service in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Armed Patrol Officer in a financial institution location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and respond to security-related concerns. You will deliver exceptional customer service, communicate professionally with employees and visitors, and support a welcoming environment. Join Allied Universal's agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $24.16 / Hour

Job Schedule:

DayTimeTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and customers at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established escalation and reporting protocols.
• Conduct regular and random armed patrols of the facility, parking areas, entrances, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as required, and report unusual conditions or policy violations to appropriate personnel.
• Maintain accurate daily activity reports, incident documentation, and required logs in accordance with site procedures and Allied Universal standards.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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