Position: Security Officer
Department: Venue Operations - Security
Reporting Relationship: Manager - Venue Security
Status: Full Time (Non -Exempt)
Position Summary
The Venue Security Officer is responsible for supporting the overall safety and security of the facility, its employees, and guests. This role is responsible for ensuring a secure environment and reactive duties to address incidents. The Officer is responsible for protecting people, property, and assets while enforcing safety protocols.
Primary Responsibilities
- Assist with the overall safety and security of the venue and its employees and guests.
- Admit and screen staff, suppliers, contractors, and visitors into the facility using daily logs and identification badge systems.
- Ensure all visitors and employees follow security policies and regulations including enforcing parking rules, visitor badge policies, and restricted area access.
- Screen individuals entering the facility using walkthrough metal detectors, handheld wands, and visual inspections, verifying credentials and ensuring compliance with venue security protocols.
- Perform thorough vehicle checks at designated entry points, verifying parking privileges and inspecting for prohibited items or suspicious activity.
- Utilize X-ray machines and other scanning technologies to inspect bags, packages, and personal belongings for unauthorized or dangerous items, ensuring safe entry into the venue.
- Monitor CCTV and other surveillance systems to ensure perimeter security.
- Provide a high level of security in accordance with NFL/MLS best practices and Standard Operating Procedures.
- Provide protective measures against fire, theft, accidents, trespassing, and property damage.
- Create accurate and detailed reports of any incidents, accidents, or unusual activities that occur during a shift.
- Provide breaks for other officers on duty as needed.
- Performing routine checks to identify potential hazards, such as faulty equipment, blocked fire exits, or slippery floors.
- Secure or unlock designated areas based on operational needs.
- Assist staff and guests during emergencies to ensure the orderly and safe movement of people.
- Monitor facility parking lots and perimeter for unauthorized access or suspicious activity.
- Alert management to any safety or security concerns in a timely manner.
- Perform other duties as assigned to support venue operations and security.
Minimum Qualifications
- Associate or bachelor's degree in criminal justice, security management, or equivalent experience.
- Prior experience in security, law enforcement, or venue operations preferred.
- 2+ years of experience in physical security, facilities protection, or a related role.
- Ability to operate and monitor CCTV and other surveillance systems.
- Experience with access control systems and digital logging tools.
Skills for Success
- Strong understanding of physical security principles and threat prevention.
- Clear and professional verbal communication with staff, visitors, and contractors.
- Vigilance in monitoring surroundings and identifying unusual activity.
- Conflict de-escalation and crowd management skills
- Training in First aid and CPR
Essential Functions
- Operate and monitor CCTV system
- Operate walk-through magnetometers, x-ray equipment, and under-vehicle surveillance systems
- Standing for extended periods of time.
- Lift at least 30 pounds.
Work Environment(s)
- Ability to work flexible hours, including nights, weekends, and holidays as required for events and 24-hour security operations.
- Position may require standing for long periods and responding to on-site security situations.
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.