Security Officer Concierge Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Concierge Desk in Latham, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome visitors, manage access, support security-related procedures, and provide outstanding customer service and communication. In this highly visible role, you will help to deter incidents through professionalism and presence while reflecting a caring culture, teamwork, reliability, agility, innovation, and integrity in every interaction.

Position Type: Full Time

Pay Rate: $18.55 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, employees, and visitors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a financial services location.
• Monitor access to the location by greeting visitors, checking identification and/or credentials, maintaining visitor logs, and communicating with site contacts regarding authorized entry.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, documenting details and sharing information with management and/or emergency personnel as needed.
• Support front desk operations by answering questions, directing guests, handling incoming calls, and helping to deter unauthorized access through attentive observation and consistent application of security-related policies.
• Complete routine reports and records related to visitor activity, incidents, and daily operations while maintaining professionalism and confidentiality in a client-facing environment.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.