Security Officer Control Room Dispatcher

Security Officer Control Room Dispatcher

Santa Clara, California Position Type: Full Time Shift Type: Morning Req ID: 2026-1611585 Work Days Available: Monday, Tuesday, Wednesday, Thursday, Friday Date posted: 06/11/2026

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As a Security Officer Control Room Dispatcher in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a dynamic commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related situations. In this fast-paced role, you will help maintain organized operations, remain a visible and reliable presence, and deliver outstanding customer service through teamwork, integrity, and a people-first approach.

Position Type: Full Time

Pay Rate: $25.40 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the location.
• Monitor dispatch communications, alarms, cameras, phones, and/or radio traffic to receive calls for service and relay information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, critical situations, and/or service requests by documenting details, prioritizing communications, and coordinating appropriate follow-up with site contacts and responding personnel.
• Maintain accurate logs, incident reports, and activity records to support day-to-day operations, access activity, and other security-related documentation needs.
• Conduct regular and random patrols around the business and perimeter when assigned, noting unusual activity, property concerns, and/or conditions that may require additional attention.

Minimum Requirements:

• A minimum of 2 or more years of security-related experience is required.
• Proof of a high school diploma or GED is required by the client.
• The ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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