Security Officer Desk Operations

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Desk Operations in Hartford, CT, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity, and support security-related operations through strong communication and customer service. In this visible role, you will help to deter incidents while representing a team that is agile, reliable, and innovative, with a caring culture that values people, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor lobby and reception areas, greet arriving guests, verify identification and/or access credentials, and help to deter unauthorized entry through professional front desk presence and documented visitor management practices.
• Answer phones, assist with directions and general inquiries, receive packages and deliveries, and support security-related communications between building management, tenants, and/or responding personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, document activity in logs and reports, and report unusual conditions or concerns according to site procedures.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.