Security Officer Dispatch Analyst

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Analyst in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch professional at a financial institution location, you will monitor systems, coordinate communications, document activity, and support timely responses to security-related concerns. This role offers the chance to stay engaged, provide outstanding customer service, and work with a team that values being agile, reliable, and innovative. At Allied Universal, you will help put people first while acting with integrity every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by carrying out site-specific procedures, dispatch-related protocols, and when appropriate, emergency response activities at a financial institution location.
• Monitor alarms, cameras, radio traffic, and/or incoming calls, then document activity and relay information to on-site personnel, supervisors, and/or first responders in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by prioritizing communications, coordinating support, and following post orders and security-related procedures.
• Maintain accurate logs, reports, and dispatch records, including incident details, officer status updates, and key communications related to daily operations.
• Conduct regular and random patrols around the business and perimeter as needed, while supporting security-related operations from the dispatch post.

Minimum Requirements:

• Have 3 or more years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
• Provide proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.