Security Officer Dispatch

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional in a dynamic tech, media, and telecom location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged, provide outstanding customer service, and work with a team that is agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and personnel by following site-specific procedures, communication protocols, and emergency response guidelines at a technology, media, and telecommunications location.
• Monitor alarms, cameras, radios, phones, and other dispatch systems to identify security-related concerns and relay information to the appropriate personnel in a calm, problem-solving manner.
• Receive, document, and dispatch calls for service, incidents, maintenance concerns, and/or critical events, helping to coordinate timely responses across the location.
• Maintain accurate activity logs, incident reports, and communication records, and/or escalate unusual activity, system issues, or policy concerns according to site procedures.
• Support access control and after-hours operations by verifying visitor, vendor, and employee information, providing directions, and helping to address security-related questions or concerns.

Minimum Requirements:

• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.