Security Officer Dispatch Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in New Brunswick, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch Professional in a dynamic healthcare location, where you will monitor activity, coordinate communications, and support timely responses to security-related incidents. In this role, you will help to deter concerns through clear communication, strong awareness, and dependable service. Guided by teamwork, integrity, and a people-first culture, you will play an important part in creating a trusted experience for staff, patients, and visitors.

Position Type: Full Time

Pay Rate: $21.40 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor dispatch communications, alarm activity, phone lines, radios, and/or electronic systems, and relay information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, service calls, and critical situations by documenting details, prioritizing incoming requests, and coordinating appropriate security-related follow-up.
• Maintain accurate logs, incident reports, and dispatch records to support daily operations, shift handoffs, and/or communication with site leadership.
• Conduct regular and random patrols around the business and perimeter as needed, while helping to identify unusual activity and reporting concerns according to site procedures.

Minimum Requirements:

• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.