Security Officer Dispatch - Overnight Shift

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Racine, WI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Dispatch professional in a busy retail location, where you will monitor activity, coordinate responses, and support security-related operations through clear communication and quick decision-making. This role blends customer service, teamwork, and integrity while helping to keep daily operations running smoothly. If you are agile, reliable, and innovative, this is a great opportunity to make an impact.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by following site-specific procedures, dispatch protocols, and when appropriate, emergency response activities within a retail location.
• Monitor radios, phones, alarms, and other communication systems to receive calls for service, relay information, and coordinate security-related responses in a calm, problem-solving manner.
• Document incidents, service requests, and shift activity in logs and reports, helping to support accurate communication between onsite personnel, management, and/or emergency responders.
• Respond to incidents and critical situations by prioritizing incoming information, assigning resources as needed, and communicating updates to appropriate personnel.
• Conduct regular and random patrols around the business and perimeter as required by site procedures, noting unusual activity and reporting concerns to the appropriate contacts.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.