Security Officer Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Incident Dispatch Specialist in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this dynamic role, you will help maintain awareness across the property while delivering outstanding customer service. Bring your professionalism to a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a commercial real estate location.
• Monitor communication systems, receive calls for service, and dispatch personnel to routine, priority, and emergency incidents in a calm, problem-solving manner.
• Document incidents, service requests, and shift activity in dispatch logs and reports, sharing timely updates with site leadership and/or responding personnel.
• Monitor cameras, alarms, and other building systems to help identify unusual activity, access issues, and/or conditions that may require a security-related response.
• Coordinate with on-site personnel, property management, and/or first responders during incidents, medical calls, and building-related events while following established post procedures.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.