Security Officer Emergency Dispatch

Security Officer Emergency Dispatch Job in Maiden, North Carolina

Maiden, North Carolina Position Type: Full Time Shift Type: Afternoon Req ID: 2026-1649790 Work Days Available: Monday, Tuesday, Wednesday, Sunday Date posted: 08/05/2026

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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Emergency Dispatch in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional at a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor alarm and access-control activity, and support timely responses to security-related incidents. You will help maintain a welcoming environment through clear communication, accurate reporting, and exceptional customer service. At Allied Universal, you will contribute to an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeMon01:45 PM - 10:15 PMTue01:45 PM - 10:15 PMWed01:45 PM - 10:15 PMSun01:45 PM - 10:15 PM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and delivery personnel by carrying out site-specific security-related procedures, access-control policies, and emergency response activities at a technology-focused location.
• Monitor communications systems, alarms, cameras, and access-control activity; receive incoming calls and dispatch appropriate personnel for service requests, incidents, and critical situations.
• Maintain accurate dispatch logs, incident reports, visitor information, key and equipment records, and other required documentation in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicate updates to appropriate personnel, and coordinate with emergency responders when required.
• Conduct regular and random patrols around the business and perimeter to identify and report unusual conditions, access issues, and security-related concerns.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortably using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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