Security Officer

Position Summary:

Under general supervision and direction of the Security Supervisor, Security Manager

and/or Director of Security, ensures the safety and protection of NNGE properties

patrons, employees, and assets in accordance with applicable laws, regulations, policies

and procedures. Maintains confidentiality of all privileged information.

Essential Duties & Responsibilities:

• Attends and participates in all security briefings and staff meetings.
• Patrols gaming floor, conducts checks for open machines, floor bank, drop doors and

lot checks; identifies and reports suspicious activities to appropriate personnel.

• Assists in training and development of newly hired staff.
• Performs all lobby duties, verifies age of patrons, opens doors, checks suspicious

packages, and identifies intoxicated patrons.

• Verifies fills, jackpot winnings and credits for accuracy; transports money, chips,

tokens and markers.

• Controls access to restricted areas; checks for and reports all safety hazards.
• Performs inspections on a routine, daily, and monthly basis to include inspecting signs,

aisles, walkways, fire suppression systems and fire extinguishers.

• Assists patrons in the parking lot with safety issues/concerns.
• Ensures employees adhere to all gaming policies and procedures; reports any

violations to appropriate personnel.

• Controls emergency situations, which may include resetting alarms, evacuation and/or

shutdown of building.

• Conducts initial investigations by interviewing and obtaining written statements from

customers/employees; completes a thorough and accurate report in a timely manner.

• Completes and verifies gaming paperwork, departmental logs, reports and parking

violations.

• Communicates with other security personnel using two-way radios according to

established codes and procedures.

• Oversees the Lost and Found program by ensuring that all items found are bagged and tagged and accounted for through written documentation.
• Confers with representatives of local government to ensure cooperation and

coordination of Casino activities with law enforcement and firefighting agencies.

• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications:

High School Diploma or GED plus six (6) months of security experience; or equivalent

combination of education and experience. Must be able to type a minimum of 20 words

per minute (wpm). Valid driver's license. Must meet all knowledge, skills and abilities.

No felony, theft or stealing convictions. Must be able to successfully pass a preemployment drug/alcohol screen, background investigation, obtain and maintain gaming

license. Must be twenty-one (21) years of age. Navajo preference.

Knowledge, Skills, and Abilities:

• Knowledge of tribal, federal, and state gaming, criminal, traffic, and civil code and

laws.

• Knowledge of security operations, principles and practices including investigation,

patrol, communications, records, community/public relations, and crime prevention.

• Skill in establishing and maintaining effective working relationships with other law

enforcement/regulatory agencies, departmental staff, tribal officials, and the public.

• Skill in analyzing problems, projecting consequences, identifying solutions, and

implementing recommendations.

• Ability to interpret applicable federal, state, county and local laws, regulations, and

requirements.

• Ability to establish and maintain professional relationships with co-workers at all

levels.

• Ability to work independently and meet strict time lines.
• Ability to be persuasive and tactful in controversial situations.
• Ability to prepare accurate, complete and legible reports and present detailed,

accurate and objective oral presentations and response to questions.

• Ability to establish and maintain excellent working relationships with other individuals

of varying social and cultural backgrounds.

• Ability to make intelligent and effective decisions in routine and emergency situations.
• Ability to communicate efficiently and effectively both verbally and in writing.