Security Officer Front Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Albany, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location where you will serve as the welcoming front desk presence, assisting visitors, managing access, and supporting security-related protocols with professionalism and care. This stationary role offers the opportunity to build strong communication skills, deliver exceptional customer service, and contribute to a caring, reliable, and team-focused culture grounded in integrity and innovation.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures and front desk responsibilities at a commercial real estate location.
• Monitor access to the property by greeting guests, verifying identification and/or visitor information, issuing visitor credentials, and maintaining front desk logs and records.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with property management, tenants, and/or emergency responders as appropriate.
• Answer phones, assist with directions and general inquiries, and report maintenance, access, and other security-related concerns in accordance with site procedures.
• Help to support daily operations by observing lobby activity, monitoring cameras and/or alarm systems when assigned, and documenting security-related events and actions taken.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.