Security Officer Full Time Visitor Services Patrol

Security Officer Full Time Visitor Services Patrol Job in Charlotte, North Carolina

Charlotte, North Carolina Position Type: Full Time Shift Type: Morning Req ID: 2026-1652013 Work Days Available: Monday, Friday, Saturday Date posted: 08/07/2026

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Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Visitor Services Patrol in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support access control activities. You will provide outstanding customer service while communicating professionally with visitors, tenants, and team members. Join Allied Universal, where an agile, reliable, and innovative team delivers with integrity and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $17.85 / Hour

Job Schedule:

DayTimeMon07:00 AM - 07:00 PMFri07:00 AM - 07:00 PMSat07:00 AM - 01:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and customers by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the retail location, common areas, entry points, parking areas, and perimeter to help identify unusual activity or conditions.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and maintenance concerns to appropriate personnel.
• Complete required reports, patrol logs, and incident documentation accurately and in a timely manner.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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