Concierge Security Officer GardaWorld Security Services U.S.
- $17.50 Per Hour
An AH Security Officer II ensures a safe environment for patients, staff and visitors across all AH facilities. This role supervises Security Officers, monitors premises, prevents unauthorized access, responds to emergencies, and enforces safety and security policies. The Security Officer II may also assist with Corporate Investigations.
Job Responsibilities / Essential functions
Security and Surveillance
Patrol hospital buildings and grounds to deter and detect criminal activity, suspicious behavior, and unauthorized access.
Monitor security cameras, alarms, and other surveillance equipment to ensure the safety of the premises.
Secure entrances, exits, and restricted areas to prevent breaches or theft.
Control pedestrian and vehicular traffic as needed.
Performs all other duties as assigned, including working various 8- or 12-hour shifts (including holidays), being available for call-back assignments, and attending and successfully completing all mandatory training.
May be required to lift, up to 50 lbs. and stand for extended periods (up to four hours).
Emergency Response to incidents at AH Locations
Respond promptly to disturbances (AH Security Assistance) involving Team Members, Patients and/or Visitors. The Security Officer will deescalate the situation and is responsible to ensure the safety of all persons and property.
Respond promptly to all acute medical events (AH Medical Assistance) to assist clinical staff as needed.
Respond promptly to all fire alarms (AH Facility Alert Fire Emergency) and participate in fire suppression and assist Team Members, Patients and Visitors as needed.
Respond and investigate all missing children (AH Missing Person/Child/Infant) and any suspected infant abduction (AH Infant Child Abduction).
Responsible for providing Leadership to our Team Members, Patients and Visitors during any Active Shooter situation (AH Active Shooter).
Responsible for assisting all Team Members, Patients and Visitors during any Disaster or Emergency Situation (AH Facility Alerts)
Access Control
Verify the identity of visitors and vendors entering AH Medical Centers, Corporate Locations and Off-Site Locations as appropriate.
Enforce hospital policies and procedures regarding access to sensitive areas including but not limited to patient rooms, operating rooms, or pharmacies.
Issue and manage all Team Member badges.
Familiarity with EZ Lobby and Rep Trex computer systems for managing vendor badge access.
Customer Service
Provide directions and assistance to patients and visitors.
Maintain a professional demeanor while addressing complaints or concerns.
Serve as a visible point of contact to reassure staff and visitors that our facilities are a safe environment.
Reporting and Documentation
Prepare well written, detailed, and accurate incident reports for all security-related events utilizing the IMC Computer database.
Maintain logs of daily activities to include but not limited to patient scans, helicopter arrivals, property reports, contraband reports, panic button testing, and forensic patients.
Establish and maintain effective communication with all Team Members.
Proficient in the use of Security Technology to include AHECN distribution, IMC Computer, Mutualink, Victor Video System and ONYX Panel.
Training and Collaboration
Work closely with hospital staff, including the nursing and administrative teams, to ensure safety protocols are followed consistent with AH Policies and Procedures.
Collaborate with law enforcement and emergency services as required.
Participate in the Iron Temple Response Control Techniques (RCT) Training twice per month and maintain a valid RCT Certification with Iron Temple.
Complete the FEMA Incident Command System 100, 200 course and the IS 700 National Incident Management System course.
Participate in the Emergency Management Decontamination Training.
Remain updated on all AH and Protection and Security Services Policies and Procedures.
Supervision and Leadership
In the absence of Security Officer 3, the Security Officer 2 manages security operations, staff, and escalated issues while coordinating with AH leadership.
Essential Functions for Security Officer 2 assigned to Corporate Investigations
May assist with corporate investigations as needed.
Conduct investigations at various AH Corporate sites, Medical Centers, and off-site locations.
Responsible for completing accurate and thorough investigation reports, risk assessments, and providing security-related presentations.
Required to possess extensive knowledge of internal/external security systems (access control, security camera applications and physical security locking systems, etc.).
Perform all other Corporate Security Officer duties and responsibilities as needed.
Required to display the ability to professionally interact with state, county, and municipal police, fire & EMS personnel
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
Since 1932, Newton Medical Center has been providing care to the people of Sussex and warren counties in New Jersey, Pike County in Pennsylvania and southern Orange County in New York. We are home to the Center for Breast Health, the only one of its kind in Sussex County, addressing all of a woman's breast health needs with state-of-the-art technology, resources, education, support and follow-up care. Newton Medical Center recently achieved the American Nurses Credentialing Center's Pathway to Excellence designation and is one of a select few health care facilities in New Jersey accredited by the Intersocietal Accreditation Commission (IAC) in all three echocardiography procedures: adult transthoracic, adult transesophogeal and adult stress.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits
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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Requirement -
High school diploma or equivalent required.
associate degree or bachelor's degree preferred.
Relevant security, law enforcement and/or military experience is strongly preferred, especially for those assigned to corporate investigations.
ICS 100, ICS 200, HIMS 700 required within 6 months of hire
Valid driver's license with a driving record in compliance with AH's eligibility requirements
Other Desired Skills, Abilities, and Knowledge -
Security operations and emergency response
Investigation and reporting
Access control and surveillance systems
Strong communication and conflict resolution
Physical fitness to handle patrolling and emergency response tasks.
| Location | Newton, NJ |