Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District.” As a Security Officer, you will play a pivotal role in providing a secure and welcoming environment for our guests, employees, and property. You are instrumental in maintaining crowd control, deterring theft, and preventing altercations within a high-traffic restaurant and entertainment setting. Your primary responsibility is to ensure the safety and well-being of everyone on the premises, promptly respond to incidents, and deliver exceptional guest service. Additionally, you will collaborate with local law enforcement to uphold law and order, contributing to making AREA15 a vibrant and safe entertainment destination. RESPONSIBILITIES AND DUTIES: Maintain a friendly demeanor and prioritize exceptional guest service. Ensure a safe work environment, responding promptly to injuries, and upholding safety procedures, health regulations, and liquor laws. Provide security, administer first aid, and report safety hazards. Assist guests while maintaining appearance standards. Demonstrate professionalism and composure during emergencies and high-pressure situations. Restrain intoxicated, disorderly, or insubordinate guests, or remove them from the premises. Direct emergency vehicles when called upon. Follow established procedures for guest assistance and employee support. Collaborate with local law enforcement to ensure security and protection, upholding law and order within the venue. Inform guests about AREA15 facilities, activations, retail shops, and food and beverage locations. Maintain a neat, well-groomed appearance. Perform other assigned work-related duties. Exhibit AREA15's service standards at all times. Work various shifts, including nights, weekends, and holidays.
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