Security Officer Lobby Operations Associate

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Operations Associate in Newark, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal at a residential location where you will serve as the welcoming front desk presence, helping residents, guests, and staff with access support, visitor interactions, and security-related concerns. This role blends customer service, communication, and attention to detail in a people-first culture built on teamwork, integrity, reliability, and innovation, offering a meaningful opportunity to make a positive daily impact.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a residential location.
• Monitor front desk activity, manage visitor access, verify identification and/or credentials as required, and document arrivals, departures, and other security-related events.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site management, residents, and/or emergency services when appropriate.
• Answer questions, provide directions, and assist with front desk communications while helping to support access control expectations for the property.
• Complete required reports, logs, and other documentation related to daily activities, unusual incidents, and/or policy-related concerns.

Minimum Requirements:

• Loss prevention experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.