Auditing, CPR Certification, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Emergency Response, Fire Safety, First Aid, High School Diploma, Home Inspections, Human Resources, Legal, Microsoft Excel, Microsoft Office, Presentation/Verbal Skills, Pricing, Team Player, Time Management, Trend Analysis, Vision Plan, Writing Skills
Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites.
Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels.
The company is currently hiring a Security Officer - 2nd Shift.
Essential Job Functions and Responsibilities
- Will patrol and inspect property to protect against fire, theft, vandalism, and illegal activity.
- Monitor entrances and exits through use of security camera system of hotel.
- Greet and assist guests, visitors, and vendors as needed.
- Lock and unlock doors including manual overhead doors as required.
- Observe and report violations of hotel policy and law on the property and deter criminal activity or other problems through visual presence and intervention.
- Complete incident reports with accurate information and in a timely fashion.
- Performs key audits as requested by General Manager, Human Resources and Rooms Manager
- Performs fire safety inspections and coordinates response to emergency situations.
- Enter dead bolted or secured rooms when necessary.
- Performs investigation of claims of loss, incidents, or injury/illness and tracks and reports on their trends for the premise
- Maintain confidentiality as required for performing job responsibilities that require discretion
- All other duties as assigned.
Competencies
- Ability to give full attention to what others are saying.
- Should have excellent oral and written communication skills.
- Ability to use logic and reasoning and be able to follow directions and directives from supervisors.
- Ability to accurately recount situations which were witnessed and follow company policy and guidelines.
- Ability to take charge and direct others in emergencies or other dangerous incidents.
- Detail oriented.
- Proficient in Microsoft Office and Excel
Education & Experience
- High School Diploma or Equivalent
- 1 year of experience in security related field preferred.
- Certified in CPR and First aid.
- Hilton Certification in security preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Job Type: Full-time