Security Officer(Part-Time) - Winter 2026/27

WHY WORK AT JAY PEAK?

We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET

• Wage: $20.00 per hour
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties
• For a full listing of employee perks both on and off-property, click here

SUMMARY

All Security Officers, under the direction of the Security Department, are responsible for the execution of all security operations, emergency response and fire safety operations for Jay Peak Resort. They are responsible for providing protection to all land, building, employees and guests of Jay Peak while they are in or on the land, building and property owned or managed by Jay Peak. All Security Officers are part of a team that insures a safe environment for guests and associates. This involves patrolling, documenting, reporting, and following-up on safety and security hazards or infractions. Security Officers may also be required to carry out more general guest service tasks, such as delivering items to guest rooms. Security Officers must remain calm in emergencies, and can balance great guest and associate relations with safety and security. Security Officers shall execute all security operations, emergency response and fire safety operation plans which seek to maintain a safe and secure environment. This plan shall be accomplished by the training and development of security officers, who are scheduled to specific security assignment in order to patrol and monitor all company property.

ESSENTIAL DUTIES & RESPONSIBILITIES All Security Officers shall be well trained and versed in; (include the following, other duties may be assigned)

• The execution of all patrol operations, crisis management, emergency response and fire safety, physical security, information protection, incident management and/or investigation.
• They must also work to prevent damage and losses by executing all operations plans and enforcing security and fire safety policies and procedures.
• Patrol operations shall consist of, but not limited to, tracked rounds and surveillance of all land, building and property (present and under construction) owned or managed by Jay Peak.
• These may include directed patrol of high traffic and incident areas, such as outside the dining facilities (where large numbers of skis are left during the day and early evening hours) and in the liquor licensed areas (bars, restaurants and convenience store).
• Crisis management/emergency response, incident reporting, management and investigation shall consist of, but not limited to, response to injured employees and guests for proper first aid, CPR or AED treatment.
• Motor vehicle accidents, incidents of criminal nature or Jay Peak guest conduct (such as theft, vandalism, assaults, smoke/fire/protection alarms, noise disturbances, animal complaints, open fires, and intoxicated persons or employees).
• Daily fire safety inspections designed to meet State of Vermont requirements.
• Use good judgment in awkward situations, knowing when to consult with management before moving forward.
• Confidentiality with regard to sensitive information to protect the interests and safety of resort guests and team members.
• Be prepared to speak with knowledge to the amenities that the resort and our local communities have to offer.
• Assist guests in many ways, to include but not limited to:
• Carrying luggage (sometimes up numerous flights of stairs in various weather)
• Snow removal (or coordination of) to assist guests who might be stuck
• Delivery of items to guests (cots, etc.).

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Basic computer skills with focus on proprietary software used for access control, surveillance and incident reporting systems.

LICENSES, CERTIFICATES, REGISTRATIONS

Must possess a valid Vermont driver's license. Must obtain First Aid/CPR/AED certification annually. May possess or obtain EMT status and/or Firefighter I certification as needs arise. Must stay current with OSHA training requirements.

OTHER QUALIFICATIONS

Must be able to make good decisions in difficult situations. Must be able to pass a criminal background check. Must have flexibility in schedule (be available on weekends and holidays including Christmas and New Years). Must be able to work independently when the resort has low occupancy (no access to computers, no lengthy phone conversations that are not business-related).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to stand; walk; use hands to finger, handle or feel; and climb or balance. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch or crawl; taste or smell. The employee must occasionally lift and/or move up to more than 100 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to wet or humid conditions; fumes or airborne particles; extreme heat; risk of electrical shock. The noise level in the work environment is usually moderate.

RESORT CONDITIONS

This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi- level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.