Security Officer Reception Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Specialist in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as a Front Desk Professional at a residential location, where you will welcome residents and guests, monitor access, and help support a secure and welcoming environment. In this stationary role, you will provide exceptional customer service, clear communication, and attentive presence while handling security-related concerns with professionalism. Be part of a caring, agile team that values reliability, innovation, teamwork, and integrity every day.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to residents, guests, and visitors by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities.
• Monitor the front desk area and help to deter unauthorized entry by verifying visitors, reviewing credentials, and documenting arrivals and departures according to property guidelines.
• Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, escalating issues to property management and/or emergency services when appropriate.
• Answer phones, provide directions and general assistance, and support a professional lobby presence within a residential location.
• Complete required logs, reports, and other assigned documentation related to security-related activities, visitor management, and shift events.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.