Security Officer - Student Services

SALARY RANGE: $21.00 per hour

JOB SUMMARY

Student Services is a two-person security team that is responsible for engaging daily with Administrators and Faculty. Their primary role is to ensure the safety and well-being of Mid-Pacific Institute students while on campus.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• This position requires excellent communication, verbal and writing skills, professional approach and appearance, and the ability to apply good judgment in the performance of the duties.
• Write reports of any irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Maintain a working knowledge of the locations of all departments, buildings, and access routes.
• Maintain a working knowledge of the operation of the camera system, fire alarm, portable radios, and other equipment as deemed necessary.
• Maintain knowledge of Mid-Pacific Institute's emergency response plans and respond accordingly to any emergency or unusual situation.
• Check vehicles in school parking lots for authorized parking decals. Issue parking violation warnings and tags when necessary.
• Warn and enforce persons for infractions or violations, escort violators from premises, and call appropriate authorities when necessary.
• Call emergency first responders (i.e., police, fire, ambulance) in cases of emergency, such as fire or the presence of unauthorized persons.
• Maintain a log of all found property turned over to Security. Log and track found property until final disposition.
• When on duty, be familiar with school activities and responsibilities.
• Communicate emergency, safety, suspicious, criminal activities to the appropriate administrator or supervisor promptly.
• Keep information confidential; convey information only to the appropriate personnel.
• Monitors the cafeteria during all lunch periods and events.
• Monitors general student behavior on and in proximity to campus.
• Documents accurately all behavioral incidents.
• Writes up and sends student referrals to deans.
• Meets with deans and principals to review individual student behavior.
• Communicates with principal(s) and appropriate grade level dean(s) regarding student behavior that may affect the individual student’s or other student’s safety.
• Assists campus security in monitoring morning and afternoon traffic, as needed.
• Oversees faculty and student parking, including students’ permits and parking violations.
• Picks up students to bring to the deans and nurses.
• Delivers notes from Deans and Damon Hall to students, as needed.
• Coordinates locker selection, lock distribution, and cleaning of lockers during the summer.
• Drive injured students to class or other required locations in the golf cart.
• Must communicate verbally and in writing (log sheet) regarding incidents occurring during the shift.
• Performs other related duties as requested by the deans, Assistant Principal, Principal, and Damon Hall staff.
• Prepare and distribute reports to Deans, Principals, and President, as needed.
• Inventory and requisition supplies (parking passes, locks).
• Attend workshops on campus regarding student security.
• Logs retrieve, and store lost and found items from campus grounds.
• Monitors email accounts daily.
• May need to carry a business mobile phone during on-duty hours to respond to student and faculty needs.
• Coordinate and distribute student parking sign-ups, and decals, prepared documents, email students, and collect payments.
• Navigate school websites for students and other information.
• Regular and predictable attendance at work.
• Provides in-person support and service.

HEALTH AND SAFETY

• Participate in the development of a safe and healthy workplace.
• Comply with the instructions given for their own safety and health and that of others, in adhering to safe work procedures.
• Take reasonable care to ensure their own safety and health and that of others.
• Report any injury, hazard or illness immediately, to their Supervisor and Human Resources.
• Not place others at risk by any act or omission, not willfully or recklessly interfere with safety equipment.
• Act as a role model by demonstrating safe work behaviors.
• Identify, assess if necessary, and control hazards within area of responsibility.
• Ensure that equipment/supplies are properly maintained.
• Maintain relevant knowledge of safety laws.
• Mandatory reporting of sexual abuse to law enforcement or child protective services, and Human Resources. Sexual abuse includes child molestation, any actual or alleged illegal or otherwise wrongful sexual conduct with a minor, and serial sexual misconduct, any actual or alleged illegal or otherwise wrongful sexual conduct with more than one victim; and committed by or alleged to have been committed by any perpetrator who is not a student of an included entity.

PROFESSIONAL COMPETENCIES

• Demonstrating Professional Body of Knowledge: A professional demonstrates an understanding of practice area knowledge and appreciates learning more about this practice area and beyond.
• Professional as a Learner: A professional engages in career-long professional learning and ongoing critical reflection to identify opportunities for improving leadership, mentoring, and collaboration. The inherent nature of a professional staff member is a keen, lifelong passion for learning, and a deep curiosity and wonder about people, events, and places.
• Fostering Effective Relationships: A professional builds positive working relationships with colleagues, other departments, and the community.
• Establishing an Inclusive Environment: A professional creates a safe, caring environment that is inclusive of and engaging for others.
• Professional as a Leader: A professional seeks leadership opportunities.

QUALIFICATIONS

• Effective written and oral communication skills in the English language.
• Ability to provide information to supervisors, co-workers, and subordinates by telephone, in written form, text, computer and other related technology, email, public address system, or in person.
• Must have a valid Hawaii guard card or be able to attend and pass the Hawaii Guard Card course.
• First Aid/CPR/AED certification is required for the position and must be obtained in the initial probationary period.
• Ability to analyze and evaluate information to choose the best solution and solve problems.
• Ability to develop constructive and cooperative working relationships with others.
• Strong interpersonal skills including staff, faculty, and community/customer relations.
• Valid Hawaii Driver's License and clean traffic abstract.
• Exemplary professional image and attitude.
• Ability to maintain poise and self-control under stressful situations when dealing with the public, faculty, staff, and students.
• Must clear the drug screening, physical, and fingerprint/background check requirements.
• The job requires someone with critical thinking skills who can quickly observe a situation and make the appropriate response.
• Good working knowledge of management practices so they can efficiently perform the job.
• Professionalism to handle incidents of verbal, abusive, and threatening behavior.
• Awareness of when to act on his/her initiative and when to seek appropriate advice and guidance.

WORK SCHEDULE

Full-time Student Services Security Officers are regularly scheduled to work 40 hours per week, Monday through Friday, 7:30 am to 4:00 pm. However, flexibility to work outside of regular hours during school events and other special campus activities is required. Schedule assignments may change to meet the security needs of the campus.

EDUCATION and/or EXPERIENCE

• A high school degree.
• Preferred prior experience as a security officer, police officer, or Military Police.

PHYSICAL DEMANDS

• Our campus consists of multiple buildings on 44 hilly acres that requires frequent walking including uphill, downhill, uneven terrain, slopes, stairs and to grassy fields for fire drills. Must be able to:
• Spend long periods of time standing and walking.
• Frequently stand throughout the day and at times for extended periods of time; sit in a normal seated position reaching by extending hand(s) or arm(s) in any direction throughout the day and at times for extended periods of time.
• Must be able to run in the event of an emergency situation.
• Respond and/or act quickly to urgent calls by foot/cart.
• Must be able to drive a gas or electric vehicle (golf cart type).
• Occasionally bend, lift and carry up to 40 lbs.
• Finger dexterity required to manipulate objects with fingers rather than with the whole hand(s) or arm(s). Must be able to open and secure numerous doors with the use of keys, latches and other security devices.
• See and hear within normal parameters and possess the ability to move about with little to no difficulty. Must be able to hear and respond to portable two-way radio, telephone, and alarm or other security systems.
• Must clear the drug screening, physical and fingerprint/background check requirements.
• Reasonable concessions will be made for persons with disabilities in order that they may perform the essential functions of the position.

MENTAL DEMANDS

On a daily basis must frequently problem solve, make timely and proper emergency decisions, interpret data, organize, speak, resolve conflicts, write, plan, and clearly communicate.

EQUIPMENT USE

• Telephone, fire alarm panels, camera surveillance systems, computers, printers, two-way radio,
• golf cart or another vehicle, well versed with computers, and operating different systems.

WORKING CONDITIONS

• Outdoor- frequently
• Wet, cold and hot temperatures - frequently
• Long periods of standing and walking – frequently
• Loud noise- occasionally

WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Mid-Pacific Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, marital status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.