At UPMC, our Security Officers are responsible for maintaining a safe and secure environment for patients, visitors, and staff all equally alike. As an Officer, you will accomplish this through regular patrols around the grounds, staffing fixed posts, and responding to and resolving problems and/or disputes. Customer service is at the core of this position. To be considered, you must have a valid and current driver's license.
Schedules within this department rotate and include both weekends and holidays and shifts vary from daylight, afternoon, and night. Additionally, this role is eligible for a $1,500 sign-on bonus with a 2-year commitment to UPMC!
Responsibilities:
- Staff fixed posts to monitor ingress and egress to secured areas.
- Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
- Inspect incoming and outgoing parcels as necessary to prevent theft.
- Responds to and resolves problems, disputes and unusual circumstances as necessary.
- Maintain required certifications and licensing.
- Assist with traffic control and vehicle assists.
- Transport deceased to morgue/release bodies from morgue.
- Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
- Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
- Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code.
- Conduct patient escorts and stand-by details.
- Complete all mandatory training programs per departmental guidelines.
- Report and document incidents, suspicious activities and hazards.
Qualifications
- High School diploma or equivalent preferred.
- High level of integrity required for handling sensitive/confidential UPMC information.
- Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
- Psychological fitness required to deal with stress and potentially dangerous conflict situations.
- Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
- Be able to effectively communicate both orally and in written format.
- Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
- All applicants will be subject to a thorough background and criminal record check.
- Must be available for all shifts.
- Officers are required to wear a bullet proof vest.
- Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.
Licensure, Certifications, and Clearances:
Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire or placement and have process completed within 9 months of hire. Must meet audio and visual standards outlined in Act 235 at time of hire. Cardio Pulmonary Resuscitation certification required within 30 days of hire. Valid Driver's License. Successfully pass UPMC Physical Fitness Standard prior to hire.
- Basic Life Support (BLS OR Cardiopulmonary Resuscitation (CPR
- Driver's License
- UPMC Physical Fitness Standard
- Act 235 with Firearms
- Act 235 without Firearms
UPMC is an Equal Opportunity Employer/Disability/Veteran