Security Officer Welcome Desk

As a Security Officer Welcome Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location where you will serve as the front desk presence, greeting visitors, managing access, and supporting security-related activities through strong communication and customer service. In this stationary role, you will help create a welcoming atmosphere while using technology to monitor daily activity. Our agile, reliable, and innovative team puts people first and delivers with integrity and teamwork.

Position Type: Full Time

Pay Rate: $20.75 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out site-specific procedures, access support, visitor reception, and/or emergency response activities appropriate to the location.
• Monitor lobby and entry activity, greet employees, tenants, guests, and vendors, and help direct them according to building protocols for a commercial real estate environment.
• Respond to incidents, calls for assistance, and critical situations in a calm, problem-solving manner while documenting security-related concerns and/or unusual activity.
• Support badge, credential, and visitor management processes, answer front desk inquiries, and communicate with property management and/or building staff regarding security-related matters.
• Maintain a professional presence at the reception area, help to deter unauthorized access through attentive observation, and follow post orders and reporting procedures.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.