Now Hiring: Control Operator –
Join Prevail Security Services and take the next step in your security career as a Control Operator. This is an exciting opportunity to play a key role in protecting clients, maintaining site safety, and ensuring smooth operations. With comprehensive training, career advancement opportunities, and a supportive team environment, you'll gain valuable experience in a growing security organization.
Starting Pay: $16–$17 per hour
Location: Allen Parkway
Position Type: Full-Time | Various Shifts (Days, Nights, Weekends)
As a Control Operator at Prevail Security Services, you will be responsible for ensuring the safety and security of assigned facilities through vigilant monitoring, coordination, and communication. Your duties will include:
Monitoring security systems and surveillance equipment
Dispatching officers and responding promptly to alarms or incidents
Conducting routine patrols and site inspections
Maintaining detailed and accurate daily logs and digital reports
Providing professional customer service and support to clients and team members
Upholding all safety and security protocols to ensure a secure environment
You will work closely with a team of dedicated professionals committed to excellence in safety and client service.
To be successful in this role, candidates should possess:
At least 1 year of professional security experience (office building or control room experience preferred)
A valid driver's license
Ability to travel to the Allen Parkway area (77449 proximity preferred)
An active security license (required)
Strong communication and problem-solving skills
Ability to work independently and remain calm under pressure
Basic smartphone proficiency and ability to complete digital incident reports
Familiarity with security software and monitoring tools (a plus)
Flexible availability - must be able to work day, night, and weekend shifts
Competitive hourly pay with room for advancement
Ongoing training and skill development
Supportive, team-oriented environment
Opportunity to make a meaningful difference every day