The Patrol Officer is responsible for conducting routine security patrols at assigned client properties using a company-provided vehicle. The officer will travel between client locations, conduct foot patrols, inspect the property for security concerns or unusual activity, take required photographs, and document observations.
After completing each patrol, the officer will submit a detailed patrol report through the company’s mobile app, including photographs and any incidents or concerns identified. Once the report is submitted, the officer will proceed to the next assigned client location and repeat the patrol process.
Responsibilities:
Will conduct and deliver various mobile security services while operating company patrol vehiclethat reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
Consistently communicates with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
Will be assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.
Requirements:
21 years of age or older
High school diploma or GED
Pass background check and drug test
Must have valid driver’s license and good driving record
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds
Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Numbers & Facts
Location
Denton, TX
Salary
$16–$17.50 Per Hour
Skills
Background Investigationunmatched
Benchmarkingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Fast Foodunmatched
High School Diplomaunmatched
Home Inspectionsunmatched
Internet Applicationunmatched
Internet Technologyunmatched
Lift/Move 20 Poundsunmatched
Operations Managementunmatched
Presentation/Verbal Skillsunmatched
Protective Servicesunmatched
Scrum Project Management and Software Developmentunmatched
Time Managementunmatched
Willing to Travelunmatched
Writing Skillsunmatched
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