Security Patrol Officer – Exterior Assignment (Temporary Green Roof Project)

Nelson-Atkins Museum of Art
Kansas City, MO

Why Join Us?

At the Nelson-Atkins Museum of Art, we believe art has the power to transform, challenge, and inspire. Our Guest Services team creates a welcoming, safe, and secure environment for every visitor, employee, and partner.

As the Guest Services Officer – Temporary Project (Green Roof), you will play a key role in supporting one of the museum's major campus improvement projects. You'll provide dedicated oversight of vendors and contractors, helping ensure construction activities are conducted safely while protecting museum property, staff, and visitors. This is an excellent opportunity for someone who enjoys customer service, security, and working collaboratively in a dynamic environment.

What You'll Do

As a Guest Services Officer assigned to the Green Roof Project, you will support construction operations through contractor oversight, access control, and safety monitoring.

Responsibilities include:

Contractor Escort & Access Control
Escort contractors and vendors to designated work areas, verify credentials, manage sign-in/sign-out procedures, and ensure access is limited to authorized areas.

Construction Site Monitoring
Maintain a visible presence within or near project work zones to observe contractor activity and ensure compliance with museum policies and approved work parameters.

Safety & Security Awareness
Identify and report safety hazards, suspicious activity, policy violations, or property concerns while supporting emergency response procedures as needed.

Communication & Coordination
Serve as a liaison between contractors and museum staff, coordinating with Security, Facilities, and Project Management to support daily operations.

Documentation & Reporting
Maintain accurate logs of contractor activity, access records, and incident reports in accordance with departmental procedures.

Professional Conduct
Represent the museum with professionalism while consistently enforcing safety protocols and access requirements.

What We're Looking For

Education & Experience

• High school diploma or equivalent required
• Customer service, hospitality, or other public-facing experience preferred
• Ability to obtain a Kansas City, Missouri Private Officer Licensing Unit Class A Patrol Officer Security License, if required

Skills & Competencies

• Strong situational awareness and attention to detail
• Ability to consistently follow and enforce security procedures
• Professional verbal communication skills
• Sound judgment and the ability to escalate concerns appropriately
• Ability to work independently within a structured environment
• Professional appearance and commitment to excellent customer service

Compensation & Benefits

Hourly Rate: $16.24

This is a temporary full-time, hourly, benefits-eligible position.

Equal Opportunity Employer

The Nelson-Atkins Museum of Art is an Equal Opportunity Employer. We embrace a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by law.

For individuals with disabilities who would like to request an accommodation, please contact the People and Culture Department.

The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection process.

Salary information is a general guideline only. The Museum considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.