Milestone Technologies Inc. logo

Security Project Manager - DEC & Construction

Milestone Technologies Inc.
  • Boston, MA
    4 days ago

    Job Description

    Position Summary

    We are seeking a highly experienced Physical Security Project Manager (SPM) who has passion to lead the delivery of physical security systems for new office and facility builds, and who will also serve as Program Manager for the GSIS Design Engineering Construction (DEC) operating model and construction administration practice. This role will serve as primary point of coordination across internal teams, vendors, and construction partners to ensure systems are implemented on time, on budget, and aligned with GSIS standards. The SPM will manage the complete project lifecycle from project inception through operational handover, and will own the DEC Framework and program pillars, the manager-level program dashboard, portfolio scheduling and CapEx allocation, and the standard processes for construction-phase administration, commissioning, and closeout across all sites. The ideal candidate is familiar with electronic security systems design, program governance, construction administration, and thrives in a fast-paced, multi-stakeholder environment.

    Key Responsibilities

    Physical Security Project Management: Office Build-Out [50%]

    Project Execution | Design Engineering | Stakeholder Coordination

    Ownership of project schedules and plans, budgets, correspondence, communication, coordination, meeting documentation, project document organization

    Produce request for proposals (RFP's), review vendor proposals (design consultants, security integrators, service and manufacturer partners) evaluate for competitive scope and pricing, process and manage purchase and change orders for facilities and office build projects

    Perform iterative reviews of contract requirements and associated progress; communicate and enforce with vendor partners

    Lead integration bid process activities, including organization and packaging of Contract Documentation, RFP release and response review, response to bid requests-for-information (RFI's), interviews, proposal review, recommendation, selection, and award

    Attend new build kickoff site visits to evaluate space aspects, identify challenges and opportunities for systems technology implementation and design engineering approach

    Review and negotiate lease contracts, perform feasibility and due diligence efforts, and collaborate with internal teams to assess site-specific zoning requirements, security risks and mitigation strategies, global and region-specific threat profiles

    Oversee contracted design engineering consultants to ensure project Contract Documents (drawings, specifications, ancillary documents) are complete, accurate, coordinated and aligned with Real Estate, GSIS requirements and overall business drivers

    Track coordination elements between design engineering consultants and associated project disciplines (architectural, electrical / fire alarm, network, AV/VC, etc.); manage Contract Documentation backcheck process

    Construction Administration | Programming & Commissioning | Operational Handover

    Lead construction kickoff activities, including security integration schedule creation and dependencies, risk identification and mitigation, kickoff and recurring coordination meetings

    Interface with General Contractor, associated construction teams, and construction execution platforms to manage process and communication protocols

    Manage submittal and RFI review and approval processes

    Liaison between design consultants, security integrators and internal operations teams to streamline security systems programming, on-site acceptance testing and commissioning

    Travel to project sites to oversee thorough acceptance testing and validation of all security systems functionality, aligned with standards, and global and site-specific operational needs

    Manage punch list items to ensure adherence to Contract Documentation for integration sign-off

    Collect and organize closeout documentation, and manage systems operational training strategy with Regional Security Managers and Facilities stakeholders

    Quality Assurance / Quality Control (QA / QC)

    Collaborate with internal stakeholders to develop and continuously evolve standard documentation, processes, templates, checklists, and automations

    Perform iterative reviews of DEC documentation, and consult with Global Security Technology Lead to manage process for updates aligned with systems technology, standards and BOD updates

    Produce and actively update tracking, change management and exception evaluations

    Align QA tools across business units and drive global standards, documenting regional variances

    Own / develop vendor key performance indicators (KPIs) and quarterly business reviews (QBRs)

    Collect feedback from security operations, integration vendors, and other construction partners to inform continuous development of project management, design engineering, systems technology, and standard operating procedures

    Provide overall project and program status presentations to the Physical Security DEC Manager with focus on priority improvement recommendations

    Program Strategy Focus: Program Manager, DEC + Construction Administration [50%]

    DEC Program Management

    Own the DEC operating model and program pillars (Project Management / Design Engineering; Construction Administration & Operations Handover; QA / QC governance) and operationalize the DEC Framework

    Build and maintain the manager-level program dashboard (status, type, timeline, department, seats, classification, standards alignment, MACs) as the single source of truth

    Drive schedule management and dependency tracking (network-live, firmware) and tool selection aligned with Real Estate (Asana / Smartsheet)

    Coordinate regional consistency, calendar visibility, travel protocol, and a quarterly review cadence across all sites

    Define the CapEx allocation framework and approval thresholds; provide program status and priority recommendations to leadership

    Construction Administration Program Strategy

    Lead construction-phase administration: submittal and RFI review / approval, shop-drawing back-checks against contract documents, and integration sign-off

    Define and run standard processes for construction site observation, commissioning (Cx), acceptance testing, and project closeout

    Manage punch lists, as-built / closeout documentation, and the service & maintenance handoff window post-FDOB

    Integrate specialized schedule items - NEBB / AABC / TABB air-balancing 4-6 weeks pre-FDOB, EHS items (AEDs, sharps) - into the standard construction schedule

    Interface with General Contractors and construction platforms; coordinate spare-parts / inventory standards per site / region

    Qualifications

    Primary Skillsets & Preferred Experience

    Minimum 7+ years of project / program management and construction experience

    Bachelor's degree in Engineering, Construction Management, or related field

    PMP, PgMP, CAPM, PSP, CPP or equivalent certifications strongly preferred

    Willingness to travel up to 30% for site visits and commissioning

    Proven track record managing multiple concurrent projects and portfolio-level programs across regions

    Strong experience with budget and stakeholder management, technical vendors and partners; experience defining CapEx frameworks and approval thresholds

    Ability to interpret design and construction documents, building codes & compliance requirements

    Demonstrated experience leading construction administration - submittals, RFIs, shop-drawing review, commissioning, acceptance testing, and closeout - on enterprise facility programs

    Experience building and maintaining program dashboards, schedules, and dependency tracking as a single source of truth for leadership

    Experience with global enterprise-scale corporate real estate deployments and enterprise-level Access Control, Video Surveillance & Management, Intercommunication, Radio and Visitor Management systems, Integrated Security Platforms

    Familiarity with cloud-based access control, facial authentication, AI/analytics systems, protective design elements / CPTED principles, network integration and IP-based device deployment

    Application and operating systems familiarity: Apple OS, Google Suite, Bluebeam, Revit / AutoCAD, Asana, Smartsheet, MS Project, Procore, PlanGrid, Autodesk Construction Cloud

    Personal Attributes

    Organized and detail-oriented, comfortable with ambiguity and change, ability to manage competing priorities and tight deadlines

    Strong critical thinking and problem-solving abilities; working knowledge of project and program management methodologies and best practices

    Systems thinker who builds repeatable processes and governance rather than one-off solutions

    Self-aware and self-motivated with strong bias for action, ability to pivot to "priority zero" items

    Professional and collaborative with excellent written, verbal and interpersonal skills

    Ability to work in active construction environments

    Strong alignment with company values and philosophies

    Numbers & Facts

    LocationBoston, MA
    IndustryOther/Not Classified
    Company Size2,000 to 2,499 employees
    Year Founded1997
    Websitehttp://www.milestone.tech

    About Company

    At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.

    Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

    Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

    Skills

    • Acceptance Testingunmatched
    • Access Controlunmatched
    • Appleunmatched
    • Apple Macsunmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Audiovisualunmatched
    • Authenticationunmatched
    • AutoCADunmatched
    • Best Practicesunmatched
    • Budget Managementunmatched
    • Building Codesunmatched
    • Cadenceunmatched
    • Capital Expenditure (CAPEX)unmatched
    • Change Managementunmatched
    • Change Order Managementunmatched
    • Cloud Computingunmatched
    • Commissioningunmatched
    • Communications Protocolsunmatched
    • Competitive Analysis/Strategyunmatched
    • Computer Firmwareunmatched
    • Constructionunmatched
    • Construction Administrationunmatched
    • Construction Document Setunmatched
    • Construction Engineeringunmatched
    • Construction Managementunmatched
    • Contract Managementunmatched
    • Contract Negotiationunmatched
    • Contract Requirementsunmatched
    • Contract Reviewunmatched
    • DEC Computersunmatched
    • Design Documentunmatched
    • Detail Orientedunmatched
    • Document Managementunmatched
    • Documentationunmatched
    • Due Diligenceunmatched
    • Electricityunmatched
    • Electronic Designunmatched
    • Fire Alarmunmatched
    • IP (Internet Protocol)unmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Lease Negotiationunmatched
    • Maintain Complianceunmatched
    • Microsoft Projectunmatched
    • Multitaskingunmatched
    • Network Integrationunmatched
    • Network Monitoringunmatched
    • Operating Systemsunmatched
    • Operational Strategyunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Performance Metricsunmatched
    • Physical Securityunmatched
    • Plan Meetingsunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Process Managementunmatched
    • Programming Methodologiesunmatched
    • Project Close-Outunmatched
    • Project Developmentunmatched
    • Project Executionunmatched
    • Project Lifecycleunmatched
    • Project Planningunmatched
    • Project Scheduleunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Purchase Ordersunmatched
    • Quality Assuranceunmatched
    • Quality Controlunmatched
    • Real Estateunmatched
    • Regulatory Complianceunmatched
    • Reporting Dashboardsunmatched
    • Request for Information (RFI)unmatched
    • Request for Proposals (RFP)unmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Schedule Developmentunmatched
    • Security Consultingunmatched
    • Security Infrastructureunmatched
    • Security Monitoringunmatched
    • Security System Designunmatched
    • Site Evaluationunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Standards Developmentunmatched
    • Surveillanceunmatched
    • System Operationsunmatched
    • System Validationunmatched
    • Systems Administration/Managementunmatched
    • Systems Maintenanceunmatched
    • Systems/Internals Programmingunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Technical/Engineering Designunmatched
    • Time Managementunmatched
    • Vendor/Supplier Evaluationunmatched
    • Vendor/Supplier Managementunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched
    • Zoningunmatched

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