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Security Project Manager - Risk/Threat Analysis & Protective Services

Milestone Technologies Inc
  • San Francisco, CA
    6 days ago

    Job Description

    Position Summary

    We are seeking a highly experienced Physical Security Project Manager (SPM) who has passion to lead the delivery of physical security systems for new office and facility builds, and who will also own the GSIS risk, threat analysis and protective services program strategy. This role will serve as primary point of coordination across internal teams, vendors, and construction partners to ensure systems are implemented on time, on budget, and aligned with GSIS standards. The SPM will manage the complete project lifecycle from project inception through operational handover, and will own the site / risk assessment methodology, recurring red team and physical sweep programs, and the protective-design / CPTED strategy that drive the design and construction approach for every new build, MAC, and existing-site audit. The ideal candidate is familiar with electronic security systems design, threat and vulnerability assessment, protective design principles, and thrives in a fast-paced, multi-stakeholder environment.

    Key Responsibilities

    Physical Security Project Management: Office Build-Out [50%]

    Project Execution | Design Engineering | Stakeholder Coordination

    Ownership of project schedules and plans, budgets, correspondence, communication, coordination, meeting documentation, project document organization

    Produce request for proposals (RFP's), review vendor proposals (design consultants, security integrators, service and manufacturer partners) evaluate for competitive scope and pricing, process and manage purchase and change orders for facilities and office build projects

    Perform iterative reviews of contract requirements and associated progress; communicate and enforce with vendor partners

    Lead integration bid process activities, including organization and packaging of Contract Documentation, RFP release and response review, response to bid requests-for-information (RFI's), interviews, proposal review, recommendation, selection, and award

    Attend new build kickoff site visits to evaluate space aspects, identify challenges and opportunities for systems technology implementation and design engineering approach

    Review and negotiate lease contracts, perform feasibility and due diligence efforts, and collaborate with internal teams to assess site-specific zoning requirements, security risks and mitigation strategies, global and region-specific threat profiles

    Oversee contracted design engineering consultants to ensure project Contract Documents (drawings, specifications, ancillary documents) are complete, accurate, coordinated and aligned with Real Estate, GSIS requirements and overall business drivers

    Track coordination elements between design engineering consultants and associated project disciplines (architectural, electrical / fire alarm, network, AV/VC, etc.); manage Contract Documentation backcheck process

    Construction Administration | Programming & Commissioning | Operational Handover

    Lead construction kickoff activities, including security integration schedule creation and dependencies, risk identification and mitigation, kickoff and recurring coordination meetings

    Interface with General Contractor, associated construction teams, and construction execution platforms to manage process and communication protocols

    Manage submittal and RFI review and approval processes

    Liaison between design consultants, security integrators and internal operations teams to streamline security systems programming, on-site acceptance testing and commissioning

    Travel to project sites to oversee thorough acceptance testing and validation of all security systems functionality, aligned with standards, and global and site-specific operational needs

    Manage punch list items to ensure adherence to Contract Documentation for integration sign-off

    Collect and organize closeout documentation, and manage systems operational training strategy with Regional Security Managers and Facilities stakeholders

    Quality Assurance / Quality Control (QA / QC)

    Collaborate with internal stakeholders to develop and continuously evolve standard documentation, processes, templates, checklists, and automations

    Perform iterative reviews of DEC documentation, and consult with Global Security Technology Lead to manage process for updates aligned with systems technology, standards and BOD updates

    Produce and actively update tracking, change management and exception evaluations

    Align QA tools across business units and drive global standards, documenting regional variances

    Own / develop vendor key performance indicators (KPIs) and quarterly business reviews (QBRs)

    Collect feedback from security operations, integration vendors, and other construction partners to inform continuous development of project management, design engineering, systems technology, and standard operating procedures

    Provide overall project and program status presentations to the Physical Security DEC Manager with focus on priority improvement recommendations

    Program Strategy Focus: Risk + Threat Analysis / Red Team Initiative / Protective Services [50%]

    Risk + Threat Analysis | Red Team Initiative

    Own the GSIS site / risk assessment methodology and risk-level sign-off that drives the design and construction approach for every new build, MAC, and existing-site audit

    Run recurring red team, penetration testing, and physical sweep programs (with Investigations) across the global portfolio; convert findings into BOD and design-standard updates

    Develop region-specific outside-threat profiles by build type (office, lab, compartmentalized) and maintain the landlord / ASL knowledge-gathering matrix

    Operate a structured, closed-loop process that feeds incident reports and post-first-day-of-business (FDOB) findings back into standards and design documentation

    Partner with Sec Ops, Regional Security Managers, and the Global Security Technology Lead to translate threat intelligence into protective-design and CPTED requirements

    Protective Services Program Strategy

    Own protective-design and CPTED strategy across the portfolio; encode data-center-level design criteria and site-tier rigor into the BOD rather than re-litigating per project

    Standardize baseline protective elements - anti-shatter / window film by location type, security signage packages, and garage entrance controls (gates, LPR, intercom) - and embed them into the design workflow

    Coordinate guard-force office deployments and GSOC / ops readiness, including SOPs and training on newly deployed systems prior to FDOB

    Align protective-services requirements with Real Estate space classification (temp / mid-term / perm; office / lab / compartmentalized) and lease language

    Partner with Regional Security Managers and Sec Ops to translate operational protection needs into design and construction deliverables

    Qualifications

    Primary Skillsets & Preferred Experience

    Minimum 7+ years of project management and risk analysis experience

    Bachelor''''s degree in Engineering, Construction Management, Security Management, or related field

    PMP, CAPM, PSP, CPP, PCI or equivalent certifications strongly preferred

    Willingness to travel up to 35% for site visits, commissioning, assessments and red team exercises

    Proven track record managing multiple concurrent projects

    Strong experience with budget and stakeholder management, technical vendors and partners

    Ability to interpret design and construction documents, building codes & compliance requirements

    Demonstrated experience conducting threat, vulnerability and risk assessments (TVRA), red team / penetration testing, and physical security audits for corporate facilities

    Strong working knowledge of protective design and CPTED principles, forced-entry / blast mitigation, and guard-force / GSOC operational readiness

    Experience with global enterprise-scale corporate real estate deployments and enterprise-level Access Control, Video Surveillance & Management, Intercommunication, Radio and Visitor Management systems, Integrated Security Platforms

    Familiarity with cloud-based access control, facial authentication, AI/analytics systems, network integration and IP-based device deployment

    Application and operating systems familiarity: Apple OS, Google Suite, Bluebeam, Revit / AutoCAD, Asana, Smartsheet, MS Project, Procore, PlanGrid, Autodesk Construction Cloud

    Personal Attributes

    Organized and detail-oriented, comfortable with ambiguity and change, ability to manage competing priorities and tight deadlines

    Strong critical thinking and problem-solving abilities; working knowledge of project management methodologies and best practices

    Analytical and discreet; able to handle sensitive threat and incident information with appropriate confidentiality

    Self-aware and self-motivated with strong bias for action, ability to pivot to "priority zero" items

    Professional and collaborative with excellent written, verbal and interpersonal skills

    Ability to work in active construction environments

    Strong alignment with company values and philosophies

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryOther/Not Classified
    Company Size2,000 to 2,499 employees
    Year Founded1997
    Websitehttp://www.milestone.tech

    About Company

    At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.

    Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

    Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

    Skills

    • Acceptance Testingunmatched
    • Access Controlunmatched
    • Analysis Skillsunmatched
    • Appleunmatched
    • Apple Macsunmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Audiovisualunmatched
    • Authenticationunmatched
    • AutoCADunmatched
    • Best Practicesunmatched
    • Budget Managementunmatched
    • Change Managementunmatched
    • Change Order Managementunmatched
    • Cloud Computingunmatched
    • Commissioningunmatched
    • Communications Protocolsunmatched
    • Competitive Analysis/Strategyunmatched
    • Computer Securityunmatched
    • Constructionunmatched
    • Construction Administrationunmatched
    • Construction Engineeringunmatched
    • Construction Managementunmatched
    • Contract Managementunmatched
    • Contract Negotiationunmatched
    • Contract Requirementsunmatched
    • Contract Reviewunmatched
    • DEC Computersunmatched
    • Detail Orientedunmatched
    • Document Managementunmatched
    • Documentationunmatched
    • Due Diligenceunmatched
    • Electricityunmatched
    • Electronic Designunmatched
    • Filmunmatched
    • Fire Alarmunmatched
    • GSOC - GIAC Securing Oracle Certificationunmatched
    • IP (Internet Protocol)unmatched
    • Interpersonal Skillsunmatched
    • Lease Negotiationunmatched
    • Litigationunmatched
    • Maintain Complianceunmatched
    • Microsoft Projectunmatched
    • Multitaskingunmatched
    • Network Integrationunmatched
    • Network Operations Centerunmatched
    • Operating Systemsunmatched
    • Operational Strategyunmatched
    • Operations Managementunmatched
    • Operations Security (OPSEC)unmatched
    • Organizational Skillsunmatched
    • Penetration Testingunmatched
    • Performance Metricsunmatched
    • Physical Securityunmatched
    • Plan Meetingsunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Process Managementunmatched
    • Project Developmentunmatched
    • Project Executionunmatched
    • Project Lifecycleunmatched
    • Project Planningunmatched
    • Project Scheduleunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Protective Servicesunmatched
    • Purchase Ordersunmatched
    • Quality Assuranceunmatched
    • Real Estateunmatched
    • Request for Information (RFI)unmatched
    • Request for Proposals (RFP)unmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Security Auditingunmatched
    • Security Consultingunmatched
    • Security Infrastructureunmatched
    • Security Monitoringunmatched
    • Security System Designunmatched
    • Site Evaluationunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Surveillanceunmatched
    • System Integration (SI)unmatched
    • System Operationsunmatched
    • System Validationunmatched
    • Systems Administration/Managementunmatched
    • Systems Maintenanceunmatched
    • Systems/Internals Programmingunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Technical/Engineering Designunmatched
    • Threat and risk analysis (TRA)unmatched
    • Time Managementunmatched
    • Vendor/Supplier Evaluationunmatched
    • Vendor/Supplier Managementunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched
    • Zoningunmatched

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