Job Description
Security ReceptionistKey Responsibilities- Issue, manage, and maintain employee and visitor badges.
- Verify visitor access and approvals while adhering to established security protocols.
- Take badge photos and maintain accurate access records.
- Monitor and enforce temporary badge policies and documentation requirements.
- Serve as a liaison between employees, visitors, security personnel, and first responders.
- Triage security and medical situations appropriately and escalate according to procedures.
- Distribute vehicle decals and maintain related records.
- Communicate effectively with security teams, subject matter experts, and emergency personnel.
- Manage front desk operations and act as the primary point of contact for visitors.
- Answer phones, manage emails, and direct inquiries to appropriate departments.
- Maintain confidential information with discretion and professionalism.
Required Qualifications- 3-5 years of experience in customer service and communication-focused roles.
- 3-5 years of experience demonstrating strong observation and situational awareness.
- 5–8 years of experience using Microsoft Office applications and security-related systems.
- Exceptional verbal and written communication skills.
- Strong attention to detail and documentation accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Professional demeanor with a customer-first mindset.
- Ability to remain calm and effective during urgent situations.
- Experience supporting visitors, employees, and business stakeholders in a professional environment.
Preferred Qualifications- Previous experience in corporate security operations, facilities support, reception, or visitor management environments.
- Experience coordinating with security teams and emergency responders.
Skills
Applications Securityunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Email Management/Administrationunmatched
Emergency Responseunmatched
Medical Treatmentunmatched
Microsoft Officeunmatched
Operational Supportunmatched
Operations Managementunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Record Keepingunmatched
Security Protocolsunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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